Janice M. Deese
Clerical / Medical / Administration
Pageland,SC
Summary
Dedicated, reliable and motivated clerical representative. With over 20 years working within an administrative and/or medical environment, looking for an advancement to grow and excell within my career. Able to learn new tasks quickly and proficiently. Effective at prioritizing tasks and meeting deadlines. Experienced in handling numerous projects at once while ensuring accuracy. A thorough team contributor.
Will represent my establishment with a friendly, professional and competent demeanor.
Overview
25
25
years of professional experience
Work History
Lead Administrator / Remote Device Specialist
CV Remote Solutions
11.2021 - 07.2024
- Working with cardiac device clinics within different states remotely to assist with timely processing of device reports and appointments
- Speaking with patients over the phone about their remote monitor
- Patient calls; Appointments, Disconnected monitors, etc
- Epic, Athena Health, PaceArt
- Finalizing end of month totals using Google office
Device Service Specialist
Atrium Health Sanger Heart & Vascular Device Clinic
06.2020 - 11.2021
- Scheduling device remote & in office appointments
- Troubleshooting with patients about their home monitors
- Working disconnected monitoring lists
- Working with device websites, life vest websites & Paceart Optima sites for remote monitoring
- Working with Device RN to support in office device checks and his/her schedules
- Charge entry
Managed Care Coordinator/Authorization/Scheduling Specialist
Atrium Health Sanger Heart & Vascular Institute Monroe
06.2017 - 06.2020
- Schedule and confirm patient appointments
- Scheduling cardiac tests and procedures
- Insurance verification and authorization
- Referral scheduling and confirming of patient diagnostic appointments, surgeries or medical consultations.
- Transmit correspondence or medical records by mail, email, or fax
- Operate office equipment, such as fax machines, Scanners, copiers, or phone/computer systems and arrange for repairs when equipment malfunctions
- Cash handling- taking payments, copays, Balancing end of day collections and deposits.
- Calling, Submitting & Obtaining authorization for cardiology tests, procedures & surgeries.
Managed Care Coordinator/ Auth/Scheduling Specialist
Carolinas Healthcare System - Union Primary Care - Wesley Chapel
05.2012 - 09.2017
- Schedule and confirm patient appointments
- Insurance verification and authorization
- Greet patients and visitors, ascertain purpose of visit, and direct them to appropriate staff
- Referral scheduling and confirming of patient diagnostic appointments, surgeries or medical consultations.
- Transmit correspondence or medical records by mail, e-mail, or fax
- Operating office equipment, such as fax machines, copiers, scanners
- Cash handling taking payments, copays. Balancing end of day collections and deposits.
- Ordering & maintaining inventory of supplies and office materials.
- Train staff/new employees with computer updates and procedure changes.
Office Coordinator/Chiropractic Assistant
Bess Chiropractic
01.2001 - 05.2012
- Schedule and maintain patient appointments and referrals
- Data entry & verification
- Insurance verification and authorization
- Collect copays and/or payments to invoices, keep records of collections & disbursements, ensure accounts are balanced.
- Process Insurance EOB's & applying payments
- Electronic Insurance Filing
- Taking and developing of x-rays
- Monitor office to insure it is clean, safe and well maintained.
- Order and distribute office supplies
Education
High School Diploma -
Central High School
Pageland, SC01.1990
Skills
- Customer service
- Clerical & Phone Skills
- Decision Making & Time Management
- Charge Entry & Accounts Reconciliation
- Insurance Data Entry, Verification & Authorizations
- Skilled in Epic, Cerner, Athena Health, PaceArt
- Google Office
- Knowledge of Medtronic, Boston Scientific, Abbott/St Jude, Biotronik monitors and websites
Timeline
Lead Administrator / Remote Device Specialist
CV Remote Solutions
11.2021 - 07.2024
Device Service Specialist
Atrium Health Sanger Heart & Vascular Device Clinic
06.2020 - 11.2021
Managed Care Coordinator/Authorization/Scheduling Specialist
Atrium Health Sanger Heart & Vascular Institute Monroe
06.2017 - 06.2020
Managed Care Coordinator/ Auth/Scheduling Specialist
Carolinas Healthcare System - Union Primary Care - Wesley Chapel
05.2012 - 09.2017
Office Coordinator/Chiropractic Assistant
Bess Chiropractic
01.2001 - 05.2012
High School Diploma -
Central High School
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