Summary
Overview
Work History
Education
Skills
Affiliations
Coursework
References
Timeline
Receptionist

Janie Conway

Rochester,MN

Summary

Dynamic leader with extensive experience at Mayo Clinic, specializing in strategic planning and operations management. Proven track record of driving process improvements and implementing change initiatives, utilizing data analytics for insightful decision-making. Expertise in complex problem-solving and mentoring has led to enhanced workflow efficiencies and improved patient care outcomes. Committed to further advancing operational excellence within healthcare settings.

Overview

29
29
years of professional experience

Work History

Supervisor of EEG, Movement, & Gait Labs

Mayo Clinic
Rochester, MN
01.2019 - Current
  • Consistently works with multi-disciplinary leaders and work groups to develop and implement strategies to support the department's goals and objectives
  • Provides direction and collaborates with stakeholders and vendors both internal and external to Mayo
  • Actively compile data to help make well-informed strategic decisions
  • Proactively and retrospectively utilizes metrics to help drive efforts to streamline patient care processes and improve overall efficiency
  • Proactively provides organizational support and coordination of projects that support the overall strategies of the department/division
  • Routinely coaches/mentors and engages in career development conversations with allied health staff
  • Actively manages teams across several modalities
  • Continually promotes change to create efficiencies in workflows and improve patient care

EEG/EMU Assistant Supervisor

Mayo Clinic
Rochester, MN
01.2016 - 01.2019
  • Enthusiastically support and represent allied health staff and leadership
  • Consistently coach and mentor staff in conflict resolution and career development
  • Fulfilled responsibilities as appointed and delegated in the absence of the EEG supervisor

Clinical Neurophysiology Technologist

Mayo Clinic
Rochester, MN
01.2010 - 01.2016
  • Perform EEGs in outpatient and inpatient settings

Clinical Neurophysiology Technologist

MINCEP EPILEPSY CARE
Golden Valley, MN
01.2004 - 01.2010
  • Perform EEGs in outpatient, inpatient, and surgical settings

Medical Transcriptionist/Medical Records Clerk

Franciscan Skemp Medical Center
La Crosse, WI
01.1996 - 01.2004
  • Transcribe medication dictation for medical providers

Education

MS - Healthcare Management, Digital Transformation in Healthcare Concentration

NORTHEASTERN UNIVERSITY
Boston, MA
01.2024

BS - Applied Health

UNIVERSITY OF MINNESOTA
Crookston, MN
01.2012

AS - Clinical Neurophysiology

WESTERN WISCONSIN TECHNICAL COLLEGE
01.2002

Skills

  • Strategic planning
  • Policy and procedure development
  • Process monitoring and improvement
  • Operations management
  • Change management
  • Complex Problem-solving
  • Data analytics
  • Business administration

Affiliations

  • ASET Neurodiagnostic Society
  • Bold.Forward.Unbound. Ambassador
  • Academic rank of Instructor in Neurology.
  • Active member of the Advisory Committee for Mayo School of Health Sciences.

Coursework

  • Enterprise Growth and Innovation
  • Service Innovation and Management
  • Patient Engagement Informatics and Analytics
  • Introduction to Business Analytics

References

References available upon request.

Timeline

Supervisor of EEG, Movement, & Gait Labs

Mayo Clinic
01.2019 - Current

EEG/EMU Assistant Supervisor

Mayo Clinic
01.2016 - 01.2019

Clinical Neurophysiology Technologist

Mayo Clinic
01.2010 - 01.2016

Clinical Neurophysiology Technologist

MINCEP EPILEPSY CARE
01.2004 - 01.2010

Medical Transcriptionist/Medical Records Clerk

Franciscan Skemp Medical Center
01.1996 - 01.2004

MS - Healthcare Management, Digital Transformation in Healthcare Concentration

NORTHEASTERN UNIVERSITY

BS - Applied Health

UNIVERSITY OF MINNESOTA

AS - Clinical Neurophysiology

WESTERN WISCONSIN TECHNICAL COLLEGE
Janie Conway