Janie Fabian
Del Valle
Summary
Dedicated Pharmacy Technician with over 20 years of experience in retail and long-term care settings, demonstrating a proven track record in pharmacy order entry and exceptional data entry skills. Recognized for meticulous attention to detail and a commitment to accuracy and efficiency, ensuring optimal patient care and support. A dynamic team player with strong communication skills developed over 20 years in the healthcare field, ready to contribute valuable expertise to a progressive organization seeking top-tier pharmacy support. Eager to leverage extensive knowledge and skills to enhance operational effectiveness and patient satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
PHARMACY COORDITOR
Centene Pharmacy Services
2019.09 - 2025.02
- Achieved efficient processing of prior authorization for buy and bill medical J-codes injections, enhancing member and provider satisfaction. Improved communication flow by addressing inquiries from members and providers regarding prior authorization and drug processes. Streamlined claims and retail pharmacy interactions, resulting in faster resolution times. Delivered timely updates to providers and members on prior authorization approvals and denials, fostering transparency. Enhanced utilization management efforts by meticulously tracking and documenting authorizations and referrals per policy guidelines. Validated member insurance coverage and service eligibility, aligning authorizations with guidelines to expedite payment adjudication. Processed authorization requests effectively, ensuring compliance with insurance prior authorization lists and routing to appropriate clinical reviewers.
- 888-371-1125
PHARMACY TECH
SinfoniaRX
2018.09 - 2019.09
- Assisted members with accurate medication information. Provided written medication details to healthcare providers. Handled refill requests and inquiries directed to the general pharmacy. Offered guidance on Medicare-related questions for members.
- 512-579-0184
PHARMACY TECH
Tarrytown Expocare
2013.03 - 2016.08
- Communicated with doctors' offices through telephone, fax, and email. Assisted customers at prescription drop-off and pick-up counters. Collaborated with pharmacists to utilize medication input software for accurate medication dispensing. Handled multi-line phone systems and processed numerous order requests from healthcare professionals. Screened and directed phone calls for the staff pharmacist in a courteous manner. Verified the accuracy of prescription and refill requests. Maintained secure storage conditions for all medications. Upheld patient confidentiality at all times. Retrieved, counted, and measured medications, managing vials and bottles effectively. Directed all medical inquiries from doctors and customers to the pharmacist on duty. Labeled products correctly, including cautionary and auxiliary labels. Engaged with customers and staff in a professional manner. Followed pharmacy safety procedures and maintained cleanliness standards. Adhered to state and federal record-keeping guidelines for controlled substances. Resolved customer issues and inquiries promptly.
- 512-617-7312
SUPERVISOR/LEAD PHARMACY TECH
RESCARE P.A.L
2007.02 - 2012.04
- Processed and dispensed prescriptions in written, oral, and electronic formats efficiently. Addressed customer inquiries and resolved complaints effectively. Adhered to state and federal guidelines for record-keeping of legend drugs and controlled substances. Maintained pharmacy safety procedures and cleanliness standards. Managed inventory levels, rotated stock, and responded promptly to drug recalls. Supervised pharmacy technicians in drug preparation and distribution. Ordered medications and supplies regularly. Communicated professionally with customers and staff. Labeled products with cautionary and auxiliary labels. Directed doctors' calls and medical inquiries to the pharmacist. Retrieved, counted, and measured drugs accurately. Preserved customer and patient confidentiality. Mixed pharmaceutical preparations as per prescriptions. Ensured proper storage and security of drugs. Verified prescription and refill request information. Managed drug inventory by ordering and verifying deliveries. Screened phone calls for the staff pharmacist efficiently. Handled multi-line phone and processed high volume order requests. Provided customer service at prescription counters. Communicated with doctors' offices via phone, fax, and email.
- 512-794-0995
Education
High School Diploma -
Stroman High School
Victoria, TX1994-05
Skills
- Strong medical ethic
- Exceptional patient care and interaction
- Excellent telephone etiquette
- Strong decision-making ability
- HIPAA trained
- Enthusiastic caregiver
- Pharmaceutical storage awareness
- Patient/family focused
- Abbreviations comprehension
- Strong organizational skills
- Counting and pouring expertise
- Energetic work attitude
- Accomplished in pediatrics
- Adaptive team player
- Efficient and accurate
- Customer service
Certification
- Certified Pharmacy technician, PTCB - Exp-12/31/2027
- Certified Pharmacy technician, Texas State board of pharmacy - Exp- 12/31/26
Timeline
PHARMACY COORDITOR
Centene Pharmacy Services
2019.09 - 2025.02
PHARMACY TECH
SinfoniaRX
2018.09 - 2019.09
PHARMACY TECH
Tarrytown Expocare
2013.03 - 2016.08
SUPERVISOR/LEAD PHARMACY TECH
RESCARE P.A.L
2007.02 - 2012.04
High School Diploma -
Stroman High School