Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanna Mireles

San Antonio,TX

Summary

Adept at fostering positive client relationships and delivering exceptional cleaning services, as demonstrated at SelfServePlatform. Leveraged reliability and active listening to enhance customer satisfaction. Skilled in efficient task organization, significantly boosting productivity. Excelled in maintaining safe, pristine environments, showcasing a blend of hard and soft skills critical for success in fast-paced settings.

Overview

16
16
years of professional experience

Work History

Residential House Cleaner

SelfServePlatform
11.2016 - Current
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Organized tasks efficiently, enabling increased productivity during each work shift.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Provided excellent house cleaning and maid services to clients.

Housekeeper

Legent Orthopedic and Spine Hospital
04.2010 - 06.2013
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Changed bed linens and collected soiled linens for cleaning.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.

Produce Clerk

Fred Meyers
03.2009 - 04.2011
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Education

Certificate of Technical Studies - HVAC

Everest College
San Angelo, TX
02-2008

Skills

  • Flexible scheduling
  • Reliability and punctuality
  • Customer service
  • Active listening
  • Relationship building
  • Payment processing

Timeline

Residential House Cleaner

SelfServePlatform
11.2016 - Current

Housekeeper

Legent Orthopedic and Spine Hospital
04.2010 - 06.2013

Produce Clerk

Fred Meyers
03.2009 - 04.2011

Certificate of Technical Studies - HVAC

Everest College
Joanna Mireles