Janie Osborne

• Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
• Provided companionship to elderly and disabled clients in their homes or other residential facilities.
• Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.

Assisted with transfers of Patient from wheelchair to where she needed to be

• Prepared meals according to dietary requirements and assisted in feeding when needed.
• Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
• Participated in recreational activities with clients such as reading books, playing cards or board games.

• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Changed bed linens and towels, tidied up rooms.
• Inspected guest rooms after cleaning to ensure they were presentable.

• Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
• Maintained confidentiality of bank records, transactions and customer information.
• Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
• Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
• Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
• Cross-sold bank products such as savings accounts and credit cards to existing clients.
• Performed cash handling duties including counting currency, coins and checks.
• Balanced teller drawers regularly throughout the day according to established procedures.
• Handled large sums of money with accuracy while maintaining appropriate levels of security.
• Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
• Provided assistance to other tellers during peak business hours as needed.
• Welcomed customers and offered pleasant service during entire transaction.