Janie \ Peabody
St. Cloud,MN
Summary
Dedicated and compassionate Registered Nurse (RN) with career history in direct patient care and care coordination in fast-paced environment. Strong commitment to patient-centered care. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
CentraCare Health - St. Cloud Hospital
06.2022 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Helped reduce hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Optician
Shopko Optical
02.2020 - 06.2022
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
- Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
Team Leader
Bristows 2
07.2015 - 02.2020
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Education
Associate of Applied Science - Professional Nursing
Rasmussen College
Saint Cloud, MN03.2022
Skills
- Wound Care
- Medical Recordkeeping
- ADL Assistance
- Direct Patient Care
- Patient Monitoring
- Physical Assessments
- Medication administration
- Patient education
Certification
BLS certified
Timeline
Registered Nurse
CentraCare Health - St. Cloud Hospital
06.2022 - Current
Optician
Shopko Optical
02.2020 - 06.2022
Team Leader
Bristows 2
07.2015 - 02.2020
Associate of Applied Science - Professional Nursing
Rasmussen College
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