Janiece Freeman
Gardendale
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed and certified in Alabama.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Supervisor
PedsRX Pharmacy Solutions
08.2016 - Current
- Provided superior customer service by maintaining a welcoming environment while efficiently processing transactions at the point-of-sale system.
- Ensured patient safety through accurate labeling, packaging, and documentation of dispensed medications.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Counted, measured and compounded medications following standard procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician Instructor
Lawson State Community College
01.2018 - 12.2023
- Enhanced student understanding of pharmacy technician concepts by incorporating real-world examples and case studies.
- Promoted critical thinking skills through the use of group projects, debates, and problem-solving exercises.
- Increased student participation and enthusiasm by employing interactive teaching methods such as role-playing and simulations.
- Developed strong relationships with local pharmacies to arrange job shadowing experiences for students, enhancing their understanding of the profession.
- Established open lines of communication with students through regular office hours, email correspondence, and one-on-one meetings as needed.
Pharmacy Technician
Walgreens Pharmacy
11.2014 - 08.2016
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
Certificate - Pharmacy Technology
Virginia College
Birmingham, AL02.2015
High School Diploma -
A.H Parker High School
Birmingham, AL05.2006
Skills
- Logging Information
- Team Collaboration
- Dispensing Medicines
- Pharmacy Operations
- Quality Assurance and Control
- Insurance Billing
Certification
Alabama State Board certified technician
Timeline
Pharmacy Technician Instructor
Lawson State Community College
01.2018 - 12.2023
Pharmacy Technician Supervisor
PedsRX Pharmacy Solutions
08.2016 - Current
Pharmacy Technician
Walgreens Pharmacy
11.2014 - 08.2016
Certificate - Pharmacy Technology
Virginia College
High School Diploma -
A.H Parker High School
Alabama State Board certified technician
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