Janiece Freeman
Gardendale
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed and certified in Alabama.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Supervisor
PedsRX Pharmacy Solutions
08.2016 - Current
- Provided superior customer service by maintaining a welcoming environment while efficiently processing transactions at the point-of-sale system.
- Ensured patient safety through accurate labeling, packaging, and documentation of dispensed medications.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Counted, measured and compounded medications following standard procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician Instructor
Lawson State Community College
01.2018 - 12.2023
- Enhanced student understanding of pharmacy technician concepts by incorporating real-world examples and case studies.
- Promoted critical thinking skills through the use of group projects, debates, and problem-solving exercises.
- Increased student participation and enthusiasm by employing interactive teaching methods such as role-playing and simulations.
- Developed strong relationships with local pharmacies to arrange job shadowing experiences for students, enhancing their understanding of the profession.
- Established open lines of communication with students through regular office hours, email correspondence, and one-on-one meetings as needed.
Pharmacy Technician
Walgreens Pharmacy
11.2014 - 08.2016
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
Certificate - Pharmacy Technology
Virginia College
Birmingham, AL02.2015
High School Diploma -
A.H Parker High School
Birmingham, AL05.2006
Skills
- Logging Information
- Team Collaboration
- Dispensing Medicines
- Pharmacy Operations
- Quality Assurance and Control
- Insurance Billing
Certification
Alabama State Board certified technician
Timeline
Pharmacy Technician Instructor
Lawson State Community College
01.2018 - 12.2023
Pharmacy Technician Supervisor
PedsRX Pharmacy Solutions
08.2016 - Current
Pharmacy Technician
Walgreens Pharmacy
11.2014 - 08.2016
Certificate - Pharmacy Technology
Virginia College
High School Diploma -
A.H Parker High School
Similar Profiles
Alan E. MartinAlan E. Martin
Vice President, Pharmacy Distribution Operations at Humana Pharmacy Solutions / CenterWell PharmacyVice President, Pharmacy Distribution Operations at Humana Pharmacy Solutions / CenterWell Pharmacy
Ivy WalkerIvy Walker
Patient Care Coordinator at MedOne Pharmacy Benefit SolutionsPatient Care Coordinator at MedOne Pharmacy Benefit Solutions
Victoria ValentineVictoria Valentine
Certified Pharmacy Technician at OSF Home Infusion Pharmacy Via Medical SolutionsCertified Pharmacy Technician at OSF Home Infusion Pharmacy Via Medical Solutions
Nicola ConwellNicola Conwell
Accounts Receivable Specialist at Lawson State Community CollegeAccounts Receivable Specialist at Lawson State Community College
Ashley WardAshley Ward
Project Coordinator at Regional Planning CommissionProject Coordinator at Regional Planning Commission