Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Janine Harles

Edmonds

Summary

Dynamic individual with hands-on experience in Grocery, Apparel and Shoe retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and exceptional customer service.

Overview

24
24
years of professional experience

Work History

Apparel Clerk

Fred Meyer
02.2013 - Current
  • Assisted customers with merchandise selection, enhancing shopping experience through attentive service.
  • Processed transactions accurately and efficiently, maintaining cash register operations and balancing drawers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Enhanced store appearance by maintaining displays, organizing merchandise, and ensuring cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cashier Supervisor

Petosa's Family Grocer
03.2008 - 02.2013
  • Supervised daily operations, ensuring efficient transaction processes and exceptional customer service.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
  • Maximized profitability by conducting regular price checks, updating pricing labels accurately, and adjusting promotions as needed.

Operations Manager

Fred Meyer
09.2001 - 03.2008

.

  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
  • .Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.

Education

Marketing Management

Edmonds Community College
Lynnwood, WA

Skills

  • Customer service
  • Merchandise presentation
  • POS systems proficiency
  • Stock replenishment

Interests

  • I have a passion for wildlife photography and editing photos
  • Boating and whale watching

Timeline

Apparel Clerk

Fred Meyer
02.2013 - Current

Cashier Supervisor

Petosa's Family Grocer
03.2008 - 02.2013

Operations Manager

Fred Meyer
09.2001 - 03.2008

Marketing Management

Edmonds Community College