Janine Harles

• Assisted customers with merchandise selection, enhancing shopping experience through attentive service.
• Processed transactions accurately and efficiently, maintaining cash register operations and balancing drawers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Enhanced store appearance by maintaining displays, organizing merchandise, and ensuring cleanliness.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Supervised daily operations, ensuring efficient transaction processes and exceptional customer service.
• Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
• Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
• Maximized profitability by conducting regular price checks, updating pricing labels accurately, and adjusting promotions as needed.

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• Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Reduced wait times for customers by optimizing staff scheduling and improving employee productivity.
• .Enhanced customer satisfaction by streamlining front-end operations and implementing efficient check-out procedures.