Janine Ingrassia

• Supported teachers in classroom activities and lesson preparations.
• Assisted in managing student behavior and promoting a positive learning environment.
• Facilitated small group instruction to enhance student comprehension and engagement.
• Provided leadership support while managing a team-oriented work environment.
• Supervised student behavior during lunch and recess periods.
• Monitored hallways and classrooms for safety and security.
• Enforced school policies and procedures consistently.
• Reported incidents or issues to administration for resolution.

• Interrupted traffic to enable safe crossing for students, parents, and pedestrians.
• Instructed children on safe street crossing using crosswalks and traffic signals.
• Controlled car and foot traffic conditions using signs, hand signals, and flags.
• Assisted people with special needs to cross street safely.
• Maintained focus and performance despite harsh environmental factors.

Managed customer relations and customer service through daily communication and interaction.

• Enhanced customer interactions by identifying needs and wants promptly.
• Increased customer satisfaction significantly within the department.
• Adapted schedule to fulfill business demands by working various shifts, including days, nights, and weekends.
• Unloaded freight and stocked shelves in retail environment.