Janine I. James
Junior Clerk
Liberta Village,,St. Paul's, Antigua
Summary
Dedicated and results-driven professional with a strong background in customer service and administrative roles. Seeking a challenging position that allows me to leverage my skills and experience to contribute to an organization's success. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
21
21
years of professional experience
Work History
Junior Clerk
Ministry Of Finance And Corporate Governance
11.2017 - Current
- Responsible for selling stamps, registering letters and packages, and ensuring timely shipment of packages
- Provide efficient and courteous customer service to postal customers
- Maintain accurate records and handle financial transactions.
Customer Service Representative
Dixie Operations Ltd
01.2012 - 01.2016
- Ensured high levels of customer satisfaction by assisting customers with their online gaming accounts
- Guided individuals through the account registration process and resolved account-related issues
- Delivered professional and effective customer service in a fast-paced environment.
Cashier/Customer Service Representative
Jolly Beach Resort and Spa
01.2006 - 01.2011
- Managed cashiering responsibilities and provided assistance to guests with their purchases
- Maintained a high level of customer service to enhance the guest experience
- Handled financial transactions accurately and efficiently.
Soldier
Antigua Barbuda Defense Force
01.2003 - 01.2006
- Managed the store room and maintained inventory control
- Performed guard duties during nighttime shifts, demonstrating discipline and reliability
- Worked collaboratively with a team to ensure security and safety.
Education
No Degree -
Youth Education Empowerment Programme (YEEP)
Antigua, Skills
- Excellent customer service and interpersonal skills
- Strong organizational and time-management abilities
- Financial transaction handling and record-keeping
- Attention to detail and accuracy
- Discipline and teamwork
- Proficient in
- Microsoft Office Suite
Timeline
Junior Clerk
Ministry Of Finance And Corporate Governance
11.2017 - Current
Customer Service Representative
Dixie Operations Ltd
01.2012 - 01.2016
Cashier/Customer Service Representative
Jolly Beach Resort and Spa
01.2006 - 01.2011
Soldier
Antigua Barbuda Defense Force
01.2003 - 01.2006
No Degree -
Youth Education Empowerment Programme (YEEP)
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