Summary
Overview
Work History
Education
Skills
Timeline
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Isabella LeBoeuf

Blacksburg,VA

Summary

Experienced customer service with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

2
2
years of professional experience

Work History

Administrative Support

MCM Stang
Detroit, Michigan
06.2023 - 09.2023
  • Onboarding clients into their new job title/ compiling their personal information
  • Supported payroll bi-weekly
  • Operating phones/ working with recruiters.
  • Understood and followed oral and written directions.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Answered +35 calls per shift to assist with customer questions and concerns.
  • Worked with cross-functional team to achieve monthly recruiting goals.

Hostess

The Melting Pot
Reston, VA
02.2022 - 05.2023
  • Provided excellent customer service by anticipating customer needs.
  • Organized the seating arrangements within the restaurant.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Made and display specialty packages for guests
  • Stock the bathrooms and clean the front.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Recognized by management for providing exceptional customer service.

Education

Some College (No Degree) - Political Science, Public Admin.

Virginia Tech
Blacksburg, VA

Skills

  • Spatial organization within restaurants
  • Word Processing
  • Inventory Management
  • Database Maintenance
  • Administrative Support
  • Calendar Management
  • Spreadsheet Management
  • Support Services

Timeline

Administrative Support

MCM Stang
06.2023 - 09.2023

Hostess

The Melting Pot
02.2022 - 05.2023

Some College (No Degree) - Political Science, Public Admin.

Virginia Tech

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Isabella LeBoeuf