Margaux Wilson
Pittsburgh,PA
Summary
Hardworking, passionate, emerging arts leader with experience in enhancing art gallery experiences, special events, museum operations, and patron services.
Overview
8
8
years of professional experience
Work History
Gallery Attendant
The Andy Warhol Museum
Pittsburgh, PA
06.2020 - Current
- Manages flow of 50-100 museum patrons per shift. Conducts group tours with partner organizations. Facilitates gallery visitor flow to enhance viewing experiences and minimize accident potential. Operates handheld radio to maintain communication with other gallery personnel. Processes POS transactions such as cash and credit purchases or refunds. Requests official identification for museum ticket purchases and verifies details.
Collections and Exhibitions Assistant
The Frick Pittsburgh
Pittsburgh, PA
04.2023 - 09.2023
- Assisted with managing department budget and development/installment of exhibitions at the Art and Car Museum. Ordered supplies for department office. Performed walkthrough of the galleries and simple cleaning and conservation of the artwork. Supported the development of the following exhibits; Great Migration in the Car and Carriage Museum, Treasured Ornament, Red Dress, and Vermeer Monet Rembrandt: Forging the Frick Collections in New York and Pittsburgh. Maintained knowledge of museum topics by studying new artifacts and exhibits. Provided friendly customer service. Attended training online to learn archiving resources and how to work the databases.
Internship
Pittsburgh History & Landmarks Foundation
Pittsburgh, PA
12.2019 - 01.2020
- Researched Asian architecture in Pittsburgh communities. Managed data entry, assisted with tour development for Pittsburgh downtown landmarks. Photographed elements of architecture throughout downtown Pittsburgh for PHLF social media and upcoming tours. Researched artists for unnamed paintings found in archives. Restocked office supplies and retrieved files for staff. Searched at library and in scholarly databases to locate necessary information for research projects. Completed research, compiled data, updated spreadsheets and produced timely reports.
Telecaller
IUP Phonathon
Indiana, PA
10.2018 - 03.2019
- Made an average of 20 outbound and inbound calls per day. Explained product prices and packages as well as answered questions and addressed concerns of first-time donors and IUP alumni. Opened new accounts and documented personal, demographic and payment information in system. Delivered scripted sales pitch to customers reached via manual and automatic dialing systems. Overcame objections using friendly, persuasive strategies.
Gallery Attendant
Flyspace Productions
Pittsburgh, PA
06.2017 - 01.2019
- Supervised three art galleries at August Wilson African American Cultural Center and SPACE Gallery in Pittsburgh. Built personal relationships with guests to promote positive experiences. Informed visitors of exhibit features and educational highlights. Facilitated visitor flow to enhance viewing experiences and minimize accident potential. Guided special needs visitors utilizing museum accessibility resources. Addressed visitor complaints with goal of positive outcomes. Networked at creative events to identify new talent and artistic works in local areas.
Artist Assistant
Vanessa German
06.2016 - 08.2016
Flyspace
- Assisted multimedia artist, Vanessa German with preparation for gallery exhibition at Pavel Zoubok Gallery. Collaborated with artist to implement artistic vision. Mentored children in community on creative processes during open studio.
Education
Professional Certificate - Project Management
Villanova University
Villanova, PA01-2024
Bachelor of Arts - Art History, Criticism, And Conservation
Indiana University of Pennsylvania
Indiana, PA05-2021
Skills
- Customer service
- Knowledge in Art history
- Leadership
- Team player
- Administrative tasks
- Communication
- Data entry
- Korean Translation (intermediate)
Timeline
Collections and Exhibitions Assistant
The Frick Pittsburgh
04.2023 - 09.2023
Gallery Attendant
The Andy Warhol Museum
06.2020 - Current
Internship
Pittsburgh History & Landmarks Foundation
12.2019 - 01.2020
Telecaller
IUP Phonathon
10.2018 - 03.2019
Gallery Attendant
Flyspace Productions
06.2017 - 01.2019
Artist Assistant
Vanessa German
06.2016 - 08.2016
Professional Certificate - Project Management
Villanova University
Bachelor of Arts - Art History, Criticism, And Conservation
Indiana University of Pennsylvania
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