Janise Harms

• Led collaborative projects to enhance technical skills among peers.
• Developed and implemented study plans to support academic success.

• Greeted and assisted patients, ensuring positive first impressions and smooth check-in processes.
• Managed appointment scheduling, optimizing patient flow and reducing wait times.
• Maintained accurate patient records in electronic health systems for efficient retrieval and updates.
• Handled phone inquiries, providing information on services and addressing patient concerns effectively.
• Processed payments and insurance claims, ensuring accuracy in transactions and compliance with policies.
• Assisted in maintaining office organization, contributing to a professional environment for staff and patients.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Demonstrated composure and efficiency in high-pressure environments.