Janise Paredes
North Bergen,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Bank Clerk
Wells Fargo
03.2024 - Current
- Customer Data entry and management
- Processed customer transactions promptly, minimizing wait times.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and reported suspicious activity in line with bank security policies.
Retail Banker
TD Bank
01.2023 - 03.2024
- Excellent written and verbal communication
- Creates and deepens customer relationship
- Filing and record-keeping
- Implemented streamlined process for handling customer questions and complaints
- Generated monthly reports on customer activity and customer feedback.
- Consistently achieve and surpass sales targets through proactive cross-selling of banking products and services.
Shift Supervisor
STARBUCKS
01.2011 - 01.2023
- Managed staff hiring, training and supervision.
- Greeting and addressing all customers that walk through our doors
- Coordinated merchandising, promoted new products and increased brand awareness.
- Enforced company policies and regulations with employees.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Some College (No Degree) -
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Transaction monitoring
- Cash handling and management
- Microsoft Office
- Excellent time management skills
- Financial Services
References
References upon request
Timeline
Bank Clerk
Wells Fargo
03.2024 - Current
Retail Banker
TD Bank
01.2023 - 03.2024
Shift Supervisor
STARBUCKS
01.2011 - 01.2023
Some College (No Degree) -
LaGuardia Community College of The City University of New York