Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

JANISE WILLIAMS

Sanford, FL 32771-3334

Summary

Enthusiastic retail professional with 13 years of hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

As a retail professional with 13 years of experience, I look forward to providing an excellent experience to each and every customer with whom I interact. My dedication to the company is shown in the experience I provide to each customer.

Overview

9
9
years of professional experience

Work History

cashier

Wholefoods
Winter Park
09.2022 - Current
  • Ensured accurate recording of sales data into POS system throughout the day.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.

cashier

Lowes Home Improvment
Sanford
07.2021 - 06.2025
  • Processed customer transactions efficiently at checkout stations.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.
  • Processed customer payments quickly and returned exact change and receipts.
  • Used suggestive selling techniques to promote add-on sales.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped with purchases and signed customers up for rewards program.

Bagger

Publix
Sanford
01.2021 - 07.2021
  • Packed groceries efficiently for customer orders at a leading supermarket.
  • Assisted customers with bagging choices and carried bags to their vehicles.
  • Collaborated with cashiers to ensure smooth checkout experiences.
  • Followed safety protocols while handling perishable and fragile items.
  • Provided friendly service, enhancing customer satisfaction during shopping trips.
  • Monitored inventory levels of bags and supplies, notifying management as needed.
  • Collected shopping carts from parking lot and returned to store.

Cashier

Walmart super center
Sanford
07.2016 - 10.2020
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

Associate of Science - Medical Assistant

Florida Technical College
Orlando, FL
06-2018

Skills

  • Point-of-sale operations
  • Cash handling
  • Retail merchandising
  • Customer service
  • Inventory monitoring
  • Problem solving
  • Attention to detail
  • Effective communication
  • Team collaboration
  • Time management
  • Loyalty program promotion
  • Upselling techniques
  • Liquor law compliance
  • Point-of-sale system
  • Hospitality and accommodation
  • Money handling
  • Written and verbal communication
  • Returns processing
  • Exchanges processing

Accomplishments

  • associate of the month front end at walmart, Lowes, and Wholefoods
  • Lowe's award most likely to come in if called in 10/23
  • Lowe's award most surveys year to date 14 in total for 2023

Languages

English
Full Professional

Timeline

cashier

Wholefoods
09.2022 - Current

cashier

Lowes Home Improvment
07.2021 - 06.2025

Bagger

Publix
01.2021 - 07.2021

Cashier

Walmart super center
07.2016 - 10.2020

Associate of Science - Medical Assistant

Florida Technical College

Similar Profiles

CREATE PROFILE
JANISE WILLIAMS