JANISH A. BACHU
Austin,TX
Summary
Motivated and reliable high school student with experience in food service, customer support, and early product operations. Enjoys working with people, learning new systems, and contributing to team goals in fast-paced environments. Excited to take on responsibility, learn on the job, and deliver strong customer experiences.
Overview
3
3
years of professional experience
Work History
Junior Product Manager
Metric Voice
01.2024 - 01.2025
- Reviewed and organized customer feedback from surveys and support channels
- Helped track feature requests and prioritize updates with the product team
- Assisted in QA testing by validating analytics dashboards before releases
- Maintained internal spreadsheets documenting bugs, fixes, and improvements
- Worked with designers and engineers to ensure updates aligned with user needs
Customer Support Intern
CodeStream
06.2024 - 08.2024
- Responded to user questions through email and chat support tools
- Logged and categorized support tickets using internal tracking systems
- Assisted with testing new platform features and reporting bugs
- Helped update help-center articles and internal documentation
- Gained exposure to basic QA workflows and product feedback cycles
Front-of-House Team Member
MOD Pizza
01.2023 - 01.2024
- Took customer orders at the register and ensured accuracy during busy shifts
- Prepared food while following safety, cleanliness, and quality standards
- Helped customers navigate menu options and customizations
- Worked closely with teammates to keep service efficient during rush periods
- Assisted with closing duties, cleaning, and restocking
Crew Member
Chick-fil-A
01.2022 - 01.2023
- Assisted customers with ordering and payment at front counter and drive-thru
- Delivered friendly, consistent service during high-volume meal periods
- Supported kitchen and front-of-house teams to keep operations running smoothly
- Restocked supplies and assisted with opening and closing procedures
- Followed food safety, cleanliness, and customer service standards
Education
Planned Dual Degree - Public Health & Economics
New York University (NYU)
01.2030
High School - undefined
Rouse High School
Austin, TX01.2026
Skills
- Customer service & communication
- Order accuracy and attention to detail
- Team collaboration
- Time management & reliability
- Basic data entry and documentation
- Following procedures and workplace standards
- Product backlog management
- Strategic thinking
- Customer focus
- Product road mapping
AVAILABILITY
- Excited to work and learn on the job
- Available to work part-time on weekdays and weekends
- Flexible schedule, available most times
- Open to additional shifts
Timeline
Customer Support Intern
CodeStream
06.2024 - 08.2024
Junior Product Manager
Metric Voice
01.2024 - 01.2025
Front-of-House Team Member
MOD Pizza
01.2023 - 01.2024
Crew Member
Chick-fil-A
01.2022 - 01.2023
High School - undefined
Rouse High School
Planned Dual Degree - Public Health & Economics
New York University (NYU)