Summary
Overview
Work History
Skills
Education And Licensure
Awards
Affiliations
Organizations And Volunteer Work
References
Timeline
Generic

Janitsa Z. Dolan

Seattle,WA

Summary

Highly-motivated and compassionate social worker with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Volunteer Health Coach Program Social Worker

Valley Medical Center
Renton, USA
11.2021 - Current
  • Educate Volunteer Health Coaches on Motivational Interviewing skills and techniques to facilitate lifestyle change.
  • Complete psychosocial intakes, assess performance, and evaluate participant progress.
  • Provide oversight to Volunteer Health Coaches while they support participants in self-managing their chronic conditions.
  • Connect dyads to resources that will bridge Social Driver of Health related gaps to essential services and care.
  • Identify and implement process improvements for smoother and more dynamic program operations.
  • Network and maintain professional relationships with external service agencies and organizations.

Social Work Case Manager II

Baptist Hospital
Miami, USA
01.2016 - 04.2021
  • Assessed patients and families to establish and implement effective and safe transition of care plans.
  • Intervened with patients and families to address psychosocial needs and management of crises.
  • Trained new employees and provided supervision to a Social Work Intern during their Master's level Practicum.
  • Participated in process improvement committees to drive operational effectiveness.
  • Contributed to hiring processes to build a skilled case management team.
  • Developed schedules for case management department.

Intern

Doctors Hospital
Coral Gables, USA
10.2015 - 04.2016
  • Educated patients and families on transition of care options.
  • Provided supportive counseling for patients experiencing distress.
  • Coordinated safe discharge to next level of care.

Certified Trainer

Johnny Rockets
Miami, USA
08.2014 - 01.2016
  • Demonstrated efficiency and quick problem-solving in fast-paced environments.
  • Trained new servers to ensure operational readiness.

Intern

Citrus Health Network
Hialeah, USA
08.2015 - 10.2015
  • Applied crisis intervention techniques for children on involuntary holds due to mental health and substance use issues.
  • Delivered individual and group counseling sessions to support children's emotional well-being.

Intern

ChildNet, Inc.
Fort Lauderdale, USA
05.2014 - 12.2014
  • Delivered case management services to facilitate reunification of children with families in out-of-home placements.
  • Conducted home visits to evaluate child safety and assess family dynamics.
  • Engaged parents in individual meetings to review adherence to court-ordered reunification plans.

Skills

  • Motivational interviewing
  • Volunteer coordination
  • Group facilitation
  • Supervision
  • Health and mental health assessment
  • Psychosocial assessment
  • Discharge planning
  • Crisis intervention
  • Solution-focused therapy
  • Conflict resolution
  • Interpersonal communication
  • Case management
  • Child welfare services
  • Microsoft Office proficiency
  • Video conferencing tools
  • Process improvement
  • Resource connection

Education And Licensure

Florida International University, 11200 SW 8th St, Miami, FL, 33174, 

  • Master of Social Work, 05/01/16
  • Bachelor of Science in Social Work, 12/01/14

Licensed Advanced Social Worker, active, LW61229889, Washington, 12/01/21

Licensed Clinical Social Worker, inactive, SW16675, Florida, 09/01/19

Awards

  • Employee of the Month, Valley Medical Center, October 2024
  • Social Worker of the Year, Baptist Hospital, January 2019
  • Dean’s Award for Academic Excellence, Florida International University, January 2016

Affiliations

  • Paddle Boarding
  • Hiking and Walking
  • Boardgames
  • Reading
  • Video Games
  • Crafts

Organizations And Volunteer Work

Furnature Repair Bank

  • Volunteer

National Association of Social Workers (NASW), Miami-dade Unit

  • Sponsorship Committee Member
  • Sponsorship Chair
  • Member

Phi Alpha Honor Society

  • President
  • L.E.A.D. Coordinator
  • Member

Student Social Work Association 

  • President
  • Member

Alpha Epsilon Delta 

  • Member

References

References available upon request.

Timeline

Volunteer Health Coach Program Social Worker

Valley Medical Center
11.2021 - Current

Social Work Case Manager II

Baptist Hospital
01.2016 - 04.2021

Intern

Doctors Hospital
10.2015 - 04.2016

Intern

Citrus Health Network
08.2015 - 10.2015

Certified Trainer

Johnny Rockets
08.2014 - 01.2016

Intern

ChildNet, Inc.
05.2014 - 12.2014

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Janitsa Z. Dolan