- Chemical service
- Haircutting
- Color services
- Braiding
- Extensions
Janiya Craig
Shelby,NC
Summary
Skilled future cosmetology professional with substantial hands-on experience in beauty techniques, hair styling, skincare, and makeup application. Adept at fostering collaborative team environment and consistently delivering high-quality results. Reliable and adaptable, with strong emphasis on customer satisfaction and staying attuned to evolving industry trends. Proficient in client consultation, product knowledge, and maintaining sanitation standards.
Overview
2
2
years of professional experience
Work History
Cosmetology Student
Cleveland Community College
Shelby, NC
06.2025 - 12.2026
- Provided exceptional customer service during client consultations and treatments.
- Performed haircuts, color treatments, and styling services to enhance client satisfaction.
- Assisted in maintaining cleanliness and organization of workstations and tools.
- Stayed updated on industry trends to offer informed recommendations to clients.
- Collaborated with instructors and peers in practical sessions to refine techniques.
- Utilized sanitation protocols to ensure safety and compliance during services.
- Developed strong relationships with clients through personalized service approaches.
- Adapted quickly to new products and equipment, demonstrating versatility in skills.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Expanded knowledge of industry trends and techniques by attending workshops, trade shows, and ongoing professional development opportunities.
- Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
- Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
- Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
- Received positive feedback from clients for excellent customer service skills, attention to detail, and ability to make them feel comfortable throughout their appointments.
- Improved salon efficiency by organizing and cleaning tools and equipment at end of each day.
- Assisted clients in selecting hairstyles that complemented their facial features and personal style, boosting their self-esteem.
- Used social media platforms to promote salon and services.
- Offered professional cuts, color services and extensions to salon customers.
- Answered phone calls and emails to schedule client appointments.
Education
Diploma - Cosmetology
Cleveland Community College
Shelby, NC12-2026
Diploma - Cosmetology
Cleveland Community College
Shelby, NC12-2026
Skills
- Hair styling
- Sanitation practices
- Continuing education
- Blowout techniques
- Updo creations
- Chemical treatments
- Highlighting methods
- Haircutting techniques
- Balayage technique
- Waxing services
- Hair extensions
- Facial treatments
- Hair texture management
- Men's grooming
- Hair braiding
- Social media marketing
- Color application
- Shampooing and conditioning
- Tool, equipment, and surface sanitizing
- Client consultation
- Appointment scheduling
- Clear communication
- Hair cutting and trimming
- Chemical application
- Social skills
- Scalp treatments
- Product knowledge
- Dye and tint application
- Highlights and lowlights
- Scalp massage
- Creativity and originality
- Relationship building
- Adaptable to changing client needs
- Workspace organization
- Schedule management
- Eyebrow shaping
- Scalp care
- Wig styling
- Facial hair removal
- Clipper and trimmer operation
Accomplishments
- Participated in skills usa
- Adapted to working in fast-paced environments
- Great time management
Interests
Timeline
Cosmetology Student
Cleveland Community College
06.2025 - 12.2026
Diploma - Cosmetology
Cleveland Community College
Diploma - Cosmetology
Cleveland Community College