Summary
Overview
Work History
Education
Skills
Certification
Leadership Extracurriculars
Languages
Timeline
Generic

Ja’Niya Harry

Slidell,LA

Summary

Dedicated and dependable college student with strong communication, multitasking, and organizational skills. Currently working in campus recreation at LSU, supporting daily operations and ensuring a safe and engaging environment for patrons. Experienced in customer-facing roles, leadership, and digital tools. Seeking a summer opportunity as a Front Desk Shift Leader at Cross Gates Family Fitness to continue building a career in wellness and customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Facility Operations Assistant

University Recreation
03.2025 - Current
  • Manage front desk operations including sales of memberships, guest passes, and lockers.
  • Handle phone and in-person patron inquiries, resolving issues efficiently and professionally.
  • Monitor facility access, verify memberships, and troubleshoot access issues.
  • Ensure safety and enforce facility policies across courts and recreational spaces.
  • Process cash/credit transactions and reconcile drawer balances at end of shift.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Childcare Assistant | Babysitter | Pet Sitter

01.2020 - 05.2024
  • Provided nurturing care for children and pets, ensuring safety and well-being at all times.
  • Communicated with parents and pet owners professionally and reliably.
  • Fostered engaging environments through creative play, reading, and outdoor activities.

Vinyl Graphics Assistant

Crystal’s Creations
01.2020 - 01.2024
  • Supported design and production of custom graphics including vinyl weeding and heat pressing.
  • Handled sales, order tracking, and customer communications.
  • Maintained organized inventory and filing systems.

Education

Bachelor’s Degree Candidate - Computer Science (BS): Cybersecurity Concentration

Louisiana State University (LSU)
Baton Rouge, LA
05.2028

Skills

  • Customer Service & Communication
  • POS & Front Desk Operations
  • Task Prioritization & Time Management
  • Team Leadership & Dependability
  • Active Listening & Problem Solving
  • Facility management
  • HVAC systems
  • Multitasking
  • Troubleshooting skills
  • Professionalism
  • Stress tolerance
  • Analytical and critical thinking

Certification

  • CPR/AED Certified, American Red Cross
  • FERPA Training, LSU – Student Data Confidentiality
  • Cybersecurity Awareness Training, LSU, 2025
  • Ethics Training for Public Servants, State of Louisiana
  • Adobe Certified Professional, Visual Design (Photoshop), Graphic Design & Illustration (Illustrator), Print & Digital Media Publication (InDesign)
  • Teamwork & Collaboration, Credentialed
  • Business of Retail: Operations & Profit

Leadership Extracurriculars

  • Delta GEMS Mentorship Program, 2023–2024
  • Glam Girls Leadership Program & Senior Model Team, 2023–2024
  • Key Club & Habitat for Humanity Member, 2022–2024

Languages

Spanish
Elementary

Timeline

Facility Operations Assistant

University Recreation
03.2025 - Current

Childcare Assistant | Babysitter | Pet Sitter

01.2020 - 05.2024

Vinyl Graphics Assistant

Crystal’s Creations
01.2020 - 01.2024

Bachelor’s Degree Candidate - Computer Science (BS): Cybersecurity Concentration

Louisiana State University (LSU)

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Ja’Niya Harry