Janiya Jones
Baltimore,MD
Summary
Driven professional with experience at FutureCare Sandtown, excelling in patient care and vital signs monitoring. Demonstrated compassion and empathy, enhancing patient satisfaction. Skilled in HIPAA compliance and customer service, adept at problem-solving and critical thinking. Proven track record of contributing to team success and maintaining high standards of care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
CNA/GNA
FutureCare Sandtown
03.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Contributed to infection control efforts by adhering to strict hygiene protocols while performing various GNA tasks.
- Assisted patients with daily living activities, promoting independence and dignity within the healthcare setting.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Sales Associate
Downtown Locker Room
10.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Nursing Assistant Certification - Nursing
ItWorks
Baltimore, MD02.2023
High School Diploma -
Francis M. Wood
Baltimore, MD01.2023
Skills
Patient Care
Vital signs monitoring
Compassion and Empathy
Bathing Assistance
Reliable team player
Complex Problem-Solving
HIPAA Compliance
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Data Entry
Computer Proficiency
Volunteer Services
On weekends, I volunteer with The Special Olympics of Maryland when they have events. I aid in the needs of athletes that have developmental or social delays. I offer help at events and do whatever I am needed to do to make sure the athletes and their families are comfortable.
Timeline
CNA/GNA
FutureCare Sandtown
03.2023 - Current
Sales Associate
Downtown Locker Room
10.2022 - 03.2023
Nursing Assistant Certification - Nursing
ItWorks
High School Diploma -
Francis M. Wood
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