Janiya Judge

Processing deposits, withdrawals, check cashing, and money transfers accurately and efficiently

Assisting customers with account inquiries, providing information about services, and helping with account openings and closings.

relationships with customers, addressing their needs, and providing solutions to their banking inquiries.

Adhering to bank policies and regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) regulations.

• Enrolling members in Medicare and Medicaid
• Updated, entered, and reviewed customer data.
• Communicated effectively via telephone, email, and in person with prospective customers.
• Maintaining accurate records of enrolled individuals and processing enrollment data into the system
• Enrolling members in Medicare and Medicaid

• Creating and sending invoices to clients or customers based on the services provided or products sold.
• system to accurately send bills and apply payments received.
• Addressing customer inquiries related to billing issues, payments, and account statuses
• Accurately entering billing information into accounting systems and maintaining up-to-date records.
• Updating customers demographic information