Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Dunkin' Donuts Franchising
06.2023 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Trained new team members by relaying information on company procedures and safety requirements.
Worked different stations to provide optimal coverage and meet production goals.
Education
Accounting
Broward College
Fort Lauderdale, FL
05.2025
Skills
Teamwork and Collaboration
Positive Attitude
Customer Service
Collaboration and Teamwork
Cash Handling
Training and mentoring
Complaint resolution
Certification
Business and entrepreneurship certification in highschool