Janiyah Jean Francois
Margate,FL
Summary
Proactive Bakery/Deli Team Member and Cashier with a proven track record in producing high-quality baked goods, maintaining bakery equipment, and delivering exceptional customer service. Skilled in activity coordination and customer relationship building, contributing to team success and efficiency. Adept at cash handling, problem-solving, and time management.
Overview
3
3
years of professional experience
Work History
Bakery/Deli Team Member
Walmart
02.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Developed loyal customer relationships through knowledgeable assistance with specialty products such as cheeses, meats, and prepared foods.
Activities Associate
Palm Aire Hotel & Suites
06.2023 - 02.2024
- Coordinated off-site activities and accompanied residents throughout excursions.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Evaluated supplies and requested purchases to meet activity plans.
- Provided exceptional customer service to participants and their families, addressing concerns promptly and professionally.
- Collaborated with team members to develop innovative programs for a diverse range of age groups and interests.
Cashier
Shoe Carnival
03.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Cashier
Boston Market
07.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FL06.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Money Handling
- Time Management
Languages
creole
Native or Bilingual
Timeline
Bakery/Deli Team Member
Walmart
02.2024 - Current
Activities Associate
Palm Aire Hotel & Suites
06.2023 - 02.2024
Cashier
Shoe Carnival
03.2022 - 06.2023
Cashier
Boston Market
07.2021 - 03.2022
High School Diploma -
Coconut Creek High School