Janiyah Johnson
San Francisco,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Fashion Q
Key Holder Services
06.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Daycare Assistant
Daycare Duties
01.2018 - 05.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Taught children to organize toys, wash hands, and share by leading by example.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Managed in-home daycare with 1 infants, 1 toddlers and preschoolers and 2 school-aged children.
- Communicated with children in developmentally appropriate way to achieve communicating and better results.
Gardening Assistant
Gardener's Supply
06.2018 - 08.2018
- Prepared soil for planting and sowing.
- Removed debris and waste from outdoor areas.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Cut trees and shrubs to shape and maintain landscape.
- Collaborated with gardeners to plan and design outdoor spaces.
Education
High School Diploma -
Oakland Technical High School
Oakland, CA05.2023
Skills
- Sales Development
- Rule Enforcement
- Growth Planning
- Marketing
- Customer Relations
- Employee Scheduling
- Human Resources
- Customer Needs Assessment
- Customer Service
- Listening Skills
Timeline
Fashion Q
Key Holder Services
06.2022 - 06.2023
Gardening Assistant
Gardener's Supply
06.2018 - 08.2018
Daycare Assistant
Daycare Duties
01.2018 - 05.2023
High School Diploma -
Oakland Technical High School
Similar Profiles
Khatera TanomandzadaKhatera Tanomandzada
Dollarama at Key HolderDollarama at Key Holder
Ariana PaganAriana Pagan
Key Holder at Key holderKey Holder at Key holder
Makiyah GarnerMakiyah Garner
Applebees at Key Holder/ Line CookApplebees at Key Holder/ Line Cook