SHANTANA AKTER
Norcross,GA
Summary
I was a House wife for most of my life time. I got a teaching job for Collage but couldn't join because it was too far away from my home and couldn't go there leaving my kids behind. After some years i was a teacher a Madrasah(arabic learning school) as a substitute teacher until i got my visa for U.S.A. Then i came here with my family and found a job in Tashi fashion. It was an Indian and Pakistani Boutique shop at Global Mall. My job was to manage the whole store alone from opening to closing time. I basically did everything a person need to do to run a store.
Overview
1
1
year of professional experience
Work History
TASHI FASHION
Salesman
06.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Science - Science Education
Baira High School
Bangladesh07.2005
Skills
- Workplace Safety
- Product Inspection
- Hand-Eye Coordination
- Reading Comprehension
- Fabric Knowledge
- Stitching Techniques
- Maintaining cleanliness
- Payment Processing
- Sales Development
- Product Sales
- Product Recommendations
- Display Setup
- Goal-Oriented
- Relationship Building
- Cash Handling
- Sales Strategies
- Money Handling
- Stocking and Receiving
- Fitting room maintenance
- Inventory Tracking
- Cash Register Operation
- Cleaning techniques
- Self-Checkout Assistance
- Exceptional customer service
- Store Opening and Closing
- Customer Service
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working
Timeline
TASHI FASHION
Salesman
06.2023 - 03.2024
Associate of Science - Science Education
Baira High School