Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janiyah Morgan

Brooklyn

Summary

Hi my name is Janiyah Morgan and I’m very Dependable and with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier

Burlington
Brooklyn
01.2025 - 03.2025
  • Answered phone calls to assist customers with questions and orders.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Shopper

Whole foods industry city
Brooklyn
10.2024 - 02.2025
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Assisted customers in selecting desired merchandise and provided product knowledge.
  • Secured and stored items until customer pickup.

Sales Associate

Primark
Brooklyn
04.2024 - 10.2024
  • Used technology resources to assist customers in locating and selecting items.
  • Processed credit card transactions quickly and securely.
  • Prepared merchandise for purchase or rental.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Crew Member

Terminal 4 McDonald’s
Queens
10.2022 - 09.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Interacted pleasantly with guests to deliver quality customer service.

Education

Brownsville Academy
Brooklyn, NY
03-2024

Some College (No Degree) -

Cobble Hill School Of American Studies
Brooklyn, NY

Skills

  • Safe Food Handling
  • Customer Engagement
  • Cleaning and Sanitizing
  • Menu Memorization
  • Customer Service
  • Positive Company Representation
  • Workplace Efficiency
  • Clear Communication
  • Flexible Schedule
  • Heavy Lifting
  • Willingness to Learn
  • Beverage Preparation
  • Inventory Restocking
  • Outgoing
  • Nice and respectable
  • Customer service
  • Effective communication
  • Time management
  • Money handling
  • Payment collection

Timeline

Cashier

Burlington
01.2025 - 03.2025

Shopper

Whole foods industry city
10.2024 - 02.2025

Sales Associate

Primark
04.2024 - 10.2024

Crew Member

Terminal 4 McDonald’s
10.2022 - 09.2023

Some College (No Degree) -

Cobble Hill School Of American Studies

Brownsville Academy
Janiyah Morgan