Janki Desai
Plainfield,IN
Summary
Completed Bachelor of Science in Kinesiology from Indiana University-Purdue University Indianapolis. Seeking for Graduate School
Linkedin.com/in/jd4uhere2talk
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operation Support Specialist I
ATI Physical Therapy
06.2022 - 11.2022
- Front Desk Responsibilities such as
-Managed over 50 phone calls, scheduling patients, canceling appointments, organizing new patient packets for next day, and taking care of payments. - Diagnosing patients by observing their movements and attending to their concerns. Assisting patients with exercise program. Using exercises, stretching, equipment, and hands-on therapy to manage patients' pain, increase mobility, and prevent further pain and injury. Recording patients' progress and modifying their exercises if needed. Educating patients and family members. Other productive responsibilities such as doing Laundry of towels and pillowcases, folding laundry, cleaning tables, taking care of all equipment and sanitizing them after each usage, etc.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored systems in operation and quickly troubleshot errors.
Physical Therapy Aide
Hayden Physical Therapy
09.2021 - 04.2022
- Enforced safety procedures with all patients. Performed electrical stimulation, ultrasounds, matrix, hot/cold pack placement to improve patient movement and functions. Sanitize the used area such as table and equipments, and work on laundry.
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enforced safety procedures with all patients.
Lab Bepko Mentor
Indiana University Purdue University Indianapolis
08.2020 - 05.2021
- Using Collaborative Learning Technique is important because it makes the entire environment engage with one another. Assisted youth with homework assignments and Kahoot! Planned, developed, and implemented strategies to convey information to key decision-makers.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Front Desk Employee
National Institute Of Fitness And Sport (NIFS)
03.2020 - 07.2020
- Answered customer telephone calls promptly and appropriately handled needs. Greeted visitors and students upon arrival, offered assistance and answered questions, and make sure that are scanning their tags before proceeding towards gym.
- Maintained clean and organized front desk areas to uphold polished company image.
Education
Bachelor of Science - Kinesiology
Indiana University Perdue University Indianapolis
Indianapolis, IN05.2022
Associate of Science - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN08.2019
Skills
- Educating, Coaching and Documenting
- Detailed Oriented
- Personal Trainer
- Exercise Prescription
- CPR
- Customer Service and Satisfaction
- Microsoft Windows and Office
- Critical Thinking
- Flexibility
- Creativity
- Time Management & Organization
- Multilingual
- Active Listening
- Decision Making
- Smartsheet Tools
- Team building
- Leadership Individual Development Program
- Accountability
- Communication and Engagement
- Call Management
- Data Collection
Certification
- Bachelor of Science in Kinesiology
- Personal Training: Issued 2022
- Associates in General Studies: Issued 2019
- BLS American Red Cross (2020-2022)
- First Aid & CPR (2020-2022)
Languages
Gujarati
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Operation Support Specialist I
ATI Physical Therapy
06.2022 - 11.2022
Physical Therapy Aide
Hayden Physical Therapy
09.2021 - 04.2022
Lab Bepko Mentor
Indiana University Purdue University Indianapolis
08.2020 - 05.2021
Front Desk Employee
National Institute Of Fitness And Sport (NIFS)
03.2020 - 07.2020
Bachelor of Science - Kinesiology
Indiana University Perdue University Indianapolis
Associate of Science - General Studies
Ivy Tech Community College of Indiana