Dynamic hospitality professional with experience in high-volume restaurant environments. Excels in delivering exceptional customer service and managing multiple tasks under pressure. Skilled in upselling, cash transactions, and ensuring operational efficiency during peak hours. Committed to fostering positive guest experiences and contributing to team success through reliability and proactive problem-solving.
Work History
Online Crupie/Shuffler
6 Months
Maple Media Doo Beograd | 01.2026 - 07.2026
Prepared, shuffled, and verified playing cards to ensure compliance with gaming and security procedures, enhancing game integrity.
Supported live online casino games by accurately dealing, clearly announcing outcomes, and maintaining professional on-camera presence to engage players.
Monitored cards, tables, and gaming equipment for irregularities, promptly reporting discrepancies or technical issues to uphold game standards.
Maintained high standards of game integrity, confidentiality, customer service, and responsible gaming.
Consistently met productivity and quality targets while working efficiently in a fast-paced, 24/7 studio environment.
Collaborated with supervisors and technical teams to resolve operational issues and ensure uninterrupted broadcasts.
Waiter / Bartender
5 Months
Rostilj Desetka | 05.2025 - 10.2025
Maintained cleanliness and organization of workspace, bar, and restaurant to enhance customer experience
Taking and delivering customer orders
Following recipes to prepare all drinks from the menu and properly serving food
Took and delivered customer orders efficiently to ensure timely service
Received, organized, and displayed goods to support inventory management and enhance product visibility.
Education
High school diploma
Tehnicka Skola sa domom ucenika Nikola Tesla | Kostolac | 07-2025
Skills
Order coordination
Game Integrity
Order management
Game integrity monitoring
Multitasking Abilities
Time Management
Teamwork
Interests
Personal Development & Performance Improvement – Constantly working on improving mindset