Janmikell Bastardo
Lehigh Acres,FL
Summary
Dedicated Airport Agent with expertise in training and mentorship. Excels in time management and team collaboration, providing operational support while ensuring safety and compliance in high-pressure settings. Strong interpersonal skills drive effective training and development, enhancing team performance and adherence to security protocols.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Scorekeeper Supervisor
Perfect Game Inc
Lehigh Acres, FL
08.2020 - 07.2024
- Collaborated with officials, coaches, players, and facility managers to coordinate activities and resolve discrepancies.
- Managed scorekeeping software to deliver real-time updates during events.
- Trained new scorekeepers on operational procedures and software functionality.
- Maintained comprehensive game records for accurate reporting and analysis.
Airport Agent (RSW)
Breeze
Fort Myers, Florida
09.2024 - Current
- Serve as Ground Security Coordinator (GSC), ensuring adherence to TSA, FAA, and Breeze Airways security and operational requirements.
- Train, coach, and mentor station employees on operational procedures, safety protocols, customer service standards, and company policies as a Station Trainer.
- Provide day-to-day operational guidance and support to team members, helping ensure safe, efficient, and compliant station operations.
- Collaborate with station leadership, airport partners, and flight crews to resolve operational challenges and support on-time performance.
- Exercise sound judgment in time-sensitive situations, escalating operational and security concerns appropriately while maintaining a high standard of safety and compliance.
- Demonstrate leadership through hands-on coaching, employee development, and proactive identification of operational and training needs.
Education
Bachelor of Science - Criminal Justice
Florida Agricultural And Mechanical University
Tallahassee, FL12-2023
Associate of Science - Criminal Justice
Alabama A&M University
Normal, AL05-2021
Skills
- Exceptional interpersonal skills
- Training development and Onboarding
- Team collaboration
- Ground security coordination
- Time Management
- Leadership development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Ground Security Coordinator (RSW)
- Station Trainer Breeze Airways (RSW)
- Microsoft Excel Certification
- Microsoft Word Certification
Timeline
Airport Agent (RSW)
Breeze
09.2024 - Current
Scorekeeper Supervisor
Perfect Game Inc
08.2020 - 07.2024
Bachelor of Science - Criminal Justice
Florida Agricultural And Mechanical University
Associate of Science - Criminal Justice
Alabama A&M University