Professional Summary
Overview
Work History
Education
Skills
Timeline

Janna Swain

Kleins Shoprite
Baltimore,MD
10
years of professional experience

Dedicated Food Service Professional experienced in food preparation, customer service, and inventory management within fast-paced environments. Achieved improved product freshness and reduced waste through effective stock management and strong teamwork. Focused on delivering exceptional customer interactions and adapting to changing operational needs.

Work History

Night Crew Clerk

8 Years
Kleins Shoprite | 08.2018 - Current
  • Managed overnight stock replenishment to ensure product availability and optimal inventory levels.
  • Operated cash register accurately, processing customer transactions efficiently during peak hours.
  • Reduced waste by properly rotating perishable items according to expiration dates, ensuring freshness for customers.
  • Assisted in maintaining store cleanliness and organization, enhancing overall customer experience.
  • Executed food preparation tasks to ensure timely availability upon store opening.

Food Service Worker

3 Years 2 Months
Orioles Stadium | 06.2016 - 08.2019
  • Provided excellent customer service during high-volume events, ensuring guest satisfaction and efficient service delivery.
  • Operated point-of-sale systems accurately, processing transactions and managing cash registers effectively.
  • Maintained cleanliness and organization of food preparation areas, adhering to health and safety standards.
  • Assisted in training new staff on operational procedures and best practices for food handling.
  • Conducted detailed disassembly and assembly of ice cream machines, prioritizing cleanliness and adherence to safety protocols.
  • Prepared food items to maintain high standards of quality and presentation.
  • Facilitated efficient food distribution from warehouse to food stations to support operational needs.

Education

Medical Assistant - Medical Assistant

Fortis Institute | Baltimore, MD | 12.2019

High School Diploma

Carver Vocational Technical High School | Baltimore, MD | 06.2018

Skills

Sanitation procedures
Cleaning procedures
Stocking shelves
Heavy lifting
Utilize slicing equipment
Disassemble and assemble slicer for safety

Timeline

Night Crew Clerk

Kleins Shoprite
08.2018 - CurrentRead More

Food Service Worker

Orioles Stadium
06.2016 - 08.2019Read More

Fortis Institute

Medical Assistant from Medical Assistant
Read More

Carver Vocational Technical High School

High School Diploma
Read More
Janna Swain