Janna Torres
San Marcos,TX
Summary
Dedicated graduate student specializing in Criminal Justice, with a strong foundation in Psychology. Demonstrates effective collaboration skills and thrives in independent settings, showcasing adaptability to new challenges. Analytical and driven, equipped with a solid understanding of criminal justice principles and investigative techniques, alongside exceptional critical thinking and problem-solving abilities. Committed to uncovering the truth and enhancing community safety and security through diligent research and data analysis.
Overview
1
1
year of professional experience
Work History
Team Member
Banana Republic Outlet
San Marcos, TX
10.2023 - 11.2023
- Aided coworkers and supervisors in maintaining store displays by restocking shelves, folding clothes, and ensuring that merchandise is visually appealing and well-organized.
- Expedited shipments, tagging merchandise, and performing inventory count as needed.
- Resolved customer disputes and provided excellent customer service by assisting with product selection, answering customer questions, and ensuring a positive shopping experience.
- 25 hours per week
Customer Service Associate
Walmart
Lumberton, TX
05.2023 - 08.2023
- Resolved customer complaints or directed them to a manager if necessary.
- Collaborated with coworkers and supervisors during team meetings and training sessions.
- Assisted in merchandising, such as stocking, pricing, keeping the store neat, clean, and organized.
- 40 hours per week
Education
Master of Science - Psychology, Biology
Texas State University
San Marcos, Texas08-2025
Master of Science - Criminal Justice
Lamar University
Beaumont, TX12-2026
Skills
- Deadline and results-oriented
- Teamwork and collaboration
- Problem-solving
- Leadership qualities
- First aid training
- Interview techniques
- Clear communication
- Detailed report writing
- Continuous improvement
- Research
Timeline
Team Member
Banana Republic Outlet
10.2023 - 11.2023
Customer Service Associate
Walmart
05.2023 - 08.2023
Master of Science - Psychology, Biology
Texas State University
Master of Science - Criminal Justice
Lamar University
HONORS
- Dean’s List: Fall 2023, Spring 2024, Fall 2024, Spring 2025
- Texas State Honors College 2022-2025
- Texas State Merit Scholarship
- Patti Strickle Scholarship