Jannah Goodrich
Tukwila,WA
Summary
Dedicated professional with strong customer service skills and a reliable work ethic. Experienced in managing multiple tasks in fast-paced environments, ensuring client satisfaction and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Babysitter
Community Members
Seattle, WA
01.2022 - Current
- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Prepared and served nutritious meals, promoting healthy eating habits among children.
- Developed structured routines, enhancing children's time management and responsibility skills.
- Facilitated educational play, supporting cognitive development through interactive learning experiences.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated effectively with parents to provide updates on children's progress and behavior.
- Managed multiple tasks simultaneously, demonstrating strong organizational and multitasking abilities.
- Supervised children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Developed educational games that promoted learning while maintaining enjoyment.
- Established daily routines, enhancing structure and stability for children.
- Managed conflicts among siblings, promoting resolution skills and cooperation.
- Communicated effectively with parents regarding child's progress and behavior.
- Monitored health and wellness, administering medications as required and tracking illnesses.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
Cashier
Supreme Wings
Seattle, WA
03.2025 - 06.2025
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with menu selections and order modifications.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure timely service during peak hours.
- Resolved customer inquiries and complaints professionally to promote satisfaction.
- Performed cash handling duties accurately, ensuring balanced registers at shift end.
- Familiarized with product offerings to provide knowledgeable recommendations to customers.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Used POS system to enter orders, process payments and issue receipts.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Improved efficiency, organized checkout area for optimal workflow.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
Intern
Park And Recreation
Seattle, WA
06.2022 - 07.2022
- Assisted in daily operational tasks, ensuring workflow efficiency and adherence to safety protocols.
- Supported team members by coordinating schedules and managing communication across departments.
- Conducted research to enhance project outcomes, contributing to strategic planning sessions.
- Developed documentation for standard operating procedures to streamline training processes.
- Executed routine tasks with accuracy, adapting quickly to changing project requirements and deadlines.
- Participated in meetings, providing insights based on observations and data analysis for improved practices.
Education
Associate of Arts - Respiratory Therapist
Highline College
DesMoines, WA06-2027
High School Diploma -
Foster High School
Tukwila, WA06-2025
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Dependability
- Toddler care experience
- Managing routines
- Schedule management
- Licensed driver
- Clear communication
- Safe driving
- Multitasking and organization
- Creative problem solving
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer relations
- Order taking
- Conflict resolution
- Issue resolution
- POS system operations
- POS systems
- Guest inquiries
- Attention to detail
- Inventory management
- Teamwork and collaboration
- Quick learner
- Fast learner
- Outstanding communication skills
Timeline
Cashier
Supreme Wings
03.2025 - 06.2025
Intern
Park And Recreation
06.2022 - 07.2022
Babysitter
Community Members
01.2022 - Current
Associate of Arts - Respiratory Therapist
Highline College
High School Diploma -
Foster High School