Jannece Rivera
Norwalk,CT
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
17
17
years of professional experience
Work History
Intake Worker
The Community Action Agency Of Western Connecticut
Stamford, CT
10.2021 - 06.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
A/R Billing Specialist
Soundview Medical Associates
Norwalk, CT
10.2015 - 09.2021
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Applied more than [200] payments per week.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Translate Spanish when needed.
Billing/Collection
Norwalk Medical Group
Norwalk, CT
04.2005 - 07.2015
- Processed debtor payments and updated accounts to reflect new balance.
- Mail and deposits.
- Review doctors charges to ensure accuracy of diagnosis and procedure before submitting to insurances.
- Call patients with past due balances.
- Report payment when patient in collections to their agency insurances. Call patients with past due account.
Education
No Degree - Introduction To Computers
NCC
Norwalk, CTSkills
- Collection practices
- Medical billing experience
- Medical coding systems
- Month-end closing procedures
Timeline
Intake Worker
The Community Action Agency Of Western Connecticut
10.2021 - 06.2022
A/R Billing Specialist
Soundview Medical Associates
10.2015 - 09.2021
Billing/Collection
Norwalk Medical Group
04.2005 - 07.2015
No Degree - Introduction To Computers
NCC