Yareimy Marcano
New York,NY
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
16
16
years of professional experience
Work History
Intake Worker
Neighborhood SHOPP
01.2023 - Current
- Assessed clients' needs and determined eligibility for intake services.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Completed intake assessment forms and filed clients' charts.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Built relationships with community agencies for timely service referrals.
- Provided support to social service clients in navigating available resources.
Childcare Provider
The Schneider Family
09.2019 - 01.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Encouraged children to develop healthy social and emotional skills.
Crime Victim Advocate
Safe Horizon
06.2018 - 09.2019
- Assisted victims who walk into a precinct seeking assistance
- Helped victims identify and address their most pressing safety concerns
- Assisted victims in developing a safety plan that best meets their individual needs
- Informed victims of their rights and options and link them to available services
- Conducted home visits accompanied by police officers
- Advocated on behalf of clients with various systems, such as criminal justice, housing and public benefits.
- Developed safety plans to meet victims' assessment of need.
- Accompanied clients to court to clarify processes and procedures.
- Other duties as needed, Contacted victims by phone after a police report is filed
- Liaised with members of justice system on behalf of client.
Assistant Teacher
Hudson View Playgroup
05.2016 - 06.2018
- Co-taught reading and writing to nine students that struggled with literacy skills/strategies
- Utilized diagnostic assessment data and student files to set goals for implementation into instruction
- Taught comprehension monitoring strategies to students through interactive read aloud using the think-aloud technique
- Implemented Writer’s Workshop into the classroom to teach personal narratives
- Created and led a guided reading group of five students.
Interpreter
STRIVE
03.2012 - 03.2015
- Translated official documents to be disseminated to residents, applicants, and the public accurately from English into Spanish
- Reviewed translated material submitted by vendors or other NYCHA staff edited in for accuracy, grammar, style and consistency English to Spanish
- Collaborated with team members to create standardized terminology and glossary database in Spanish.
Dental Assistant/Secretary
Big Apple Dental
05.2007 - 12.2011
- Assisted patients with filling medical forms at the clinic to avoid errors and inaccurate information
- Explain clinical procedures to patients to clear doubts patients might have had
- Inform patients of the various dental services offered by the clinic
- Keep patients’ records from unauthorized persons to ensure their privacy and guaranty their safety.
Education
Bachelor of Science - Sociology
SUNY College
Old Westbury, Jericho, NYSkills
- Highly organized with good time management
- Exceptional customer service and decision-making abilities
- Adaptable
- Excellent interpersonal communication skills
- Compassionate Communication
- Active Learning
- Support Residents
- Call Transfers
- Information Intake
- Effective Communication
- Safety and Risk Assessments
- Critical Thinking Skills
Languages
Spanish
Native or Bilingual
Timeline
Intake Worker
Neighborhood SHOPP
01.2023 - Current
Childcare Provider
The Schneider Family
09.2019 - 01.2023
Crime Victim Advocate
Safe Horizon
06.2018 - 09.2019
Assistant Teacher
Hudson View Playgroup
05.2016 - 06.2018
Interpreter
STRIVE
03.2012 - 03.2015
Dental Assistant/Secretary
Big Apple Dental
05.2007 - 12.2011
Bachelor of Science - Sociology
SUNY College
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