Jannel Ramirez
Corning,United States
Overview
5
5
years of professional experience
Work History
Paraprofessional
Corning Union Elementary School District
West Street
09.2023 - Current
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Patient Access Representative
Adventist Health Feather River
Corning, CA
12.2021 - 09.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Provided excellent customer service to patients and medical staff.
- Engaged with patients to provide critical information.
Temporary Head Clerk
Sav Mor Foods
Corning, CA
07.2020 - 11.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Corning Union High School
Corning, CA06.2020
Skills
- Team Leadership
- Information Collection
- Phone and Email Etiquette
- 50 WPM Typing Speed
- Punctual and Hardworking
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
Corning Union Elementary School District
09.2023 - Current
Patient Access Representative
Adventist Health Feather River
12.2021 - 09.2023
Temporary Head Clerk
Sav Mor Foods
07.2020 - 11.2021
High School Diploma -
Corning Union High School