Jannelle Roman
New York,NY
Overview
10
10
years of professional experience
Work History
Housekeeping Aide
New York Presbyterian
05.2023 - 01.2025
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Removed soiled sheets, washcloths and towels.
- Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Patient Greeter
Northern Manhattan Improvement Company
09.2021 - 03.2023
- Greet patients and visitors to the New York-Presbyterian Ambulatory Care Network clinics
- Direct and guide patients to the corresponding clinic
- Assist P&V to complete self-screening related to COVID
- Ask P&V medical questions and take temperatures
- Miscellaneous office work when requested
ADMINISTRATIVE ASSISTANT/OFFICE CLERK
Lieberman and Barnett, DDS
04.2018 - 04.2020
- Welcomed and greeted patients
- Managed day-to-day office operations
- Delivered expert administrative support each day, including processing required paperwork, appointment requests and payments coming through a busy office environment
- Answered telephone calls to provide information, take messages and set up appointments
- Managed incoming and outgoing mail and deliveries to support efficient office operations
- Check in patients according to office protocol, verifying and updating patient information
- Consulted with patients to understand their needs and suggest the best treatment options
- Managed new and returning patient registration process
- Verified patient’s insurance coverage with insurance carriers
- Prepare financial treatment plans and present plan options to patient at end of their appointment
- Recommended patients with a payment plan or payment options that best suited their financial status
- Received and processed patient cash payments
- Accurately classified, filed and securely stored patient records while ensuring compliance with HIPAA privacy and security regulations
price coordinator
big deal supermarket
09.2014 - 12.2017
- Responsible for adding and removing items from the sale batch
- Ensuring item-price accuracy
- Review shelf tags section by section and replace as needed to maintain pricing integrity
- Organized sale items into a creative display that would catch the customer’s eye
- Responsible for ensuring sale items met profit margins
- Regularly removed trash, organized tools
- Shelved equipment to maintain a neat and safe work area
- Greeted customers and offered assistance
- Responsible for training new coming employees in my same position
- Consulted with customers to understand their desires and suggest products that meet their needs
Education
High School Diploma -
HIGH SCHOOL OF ECONOMICS & FINANCE
NEW YORK, NY06.2011
Some credits towards Associate’s Degree -
BRONX COMMUNITY COLLEGE
Bronx, NY01.2011
Skills
- Attention to detail
- Teamwork
- Communication Skills
- Organizational skills
- Proficient in Microsoft Office
- Customer service skills
- Clerical Skills
- Retentive
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Aide
New York Presbyterian
05.2023 - 01.2025
Patient Greeter
Northern Manhattan Improvement Company
09.2021 - 03.2023
ADMINISTRATIVE ASSISTANT/OFFICE CLERK
Lieberman and Barnett, DDS
04.2018 - 04.2020
price coordinator
big deal supermarket
09.2014 - 12.2017
High School Diploma -
HIGH SCHOOL OF ECONOMICS & FINANCE
Some credits towards Associate’s Degree -
BRONX COMMUNITY COLLEGE
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