Jannelle Snow
Uxbridge,Massachusetts
Summary
Results-oriented Senior Account Executive with experience in strengthening relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Overview
5
5
years of professional experience
Work History
Senior Account Executive
Ezcater
08.2022 - Current
- Developed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Working constantly to hit monthly goals for locations and links.
- Brought in over $5.6 million in revenue while managing multiple accounts.
- Motivated team members to meet and exceed sales targets.
Account Executive
Ezcater
01.2022 - 08.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Collaborated with internal teams to develop account strategy.
- Managed sales cycle to maintain solid customer base.
Associate Account Executive
EzCater
12.2019 - 03.2020
- Gained understanding of goals, objectives and processes to meet client business needs.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Customer Service Representative
Ezcater
10.2018 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
No Degree - Communications
Massachusetts Bay Community College
Wellesley Hills, MA09.2011
No Degree - Marketing
University of Massachusetts - Boston
Boston, MA09.2009
Skills
- Strong Communication Skills
- Knowledge of product
- Quick witted and resourceful
- Pipeline Management
- Cross-Functional Teamwork
Timeline
Senior Account Executive
Ezcater
08.2022 - Current
Account Executive
Ezcater
01.2022 - 08.2022
Associate Account Executive
EzCater
12.2019 - 03.2020
Customer Service Representative
Ezcater
10.2018 - 12.2019
No Degree - Communications
Massachusetts Bay Community College
No Degree - Marketing
University of Massachusetts - Boston
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