Dynamic barista with a proven track record at Sunrise Bagel and Espresso, excelling in crafting specialty beverages and enhancing customer experiences. Skilled in cash handling and time management, I consistently delivered efficient service during peak hours, contributing to a 20% increase in customer satisfaction through attentive service and creative upselling techniques.
Overview
1
1
year of professional experience
Work History
Barista
Sunrise Bagel and Espresso
10.2024 - Current
Prepared and served high-quality coffee beverages to enhance customer satisfaction.
Maintained cleanliness and organization of work area to ensure efficient operations.
Operated espresso machines and grinders, ensuring optimal performance and product quality.
Collaborated with team members to streamline workflows during peak hours for improved efficiency.
Handled cash transactions accurately while maintaining a balanced register at shift end.
Adapted quickly to changing environments, managing multiple tasks in fast-paced settings.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Packaged bagels, muffins and other food items for customer purchase.
Learned special recipe items and seasonal offerings to best meet customer needs.
Followed exact recipes for mixing and preparing beverage and food items.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Used POS system to accurately enter orders and process payments.