Summary
Overview
Work History
Education
Skills
Timeline
Barista

Jannessa Holt

North Pole

Summary

Dynamic barista with a proven track record at Sunrise Bagel and Espresso, excelling in crafting specialty beverages and enhancing customer experiences. Skilled in cash handling and time management, I consistently delivered efficient service during peak hours, contributing to a 20% increase in customer satisfaction through attentive service and creative upselling techniques.

Overview

1
1
year of professional experience

Work History

Barista

Sunrise Bagel and Espresso
10.2024 - Current
  • Prepared and served high-quality coffee beverages to enhance customer satisfaction.
  • Maintained cleanliness and organization of work area to ensure efficient operations.
  • Operated espresso machines and grinders, ensuring optimal performance and product quality.
  • Collaborated with team members to streamline workflows during peak hours for improved efficiency.
  • Handled cash transactions accurately while maintaining a balanced register at shift end.
  • Adapted quickly to changing environments, managing multiple tasks in fast-paced settings.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Used POS system to accurately enter orders and process payments.

Education

Still In High School -

Raven Homeschool
Fairbanks, AK

Skills

  • Time management
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Adaptive and creative
  • Order taking
  • Safe food handling
  • POS systems
  • Latte art
  • Up-selling

Timeline

Barista

Sunrise Bagel and Espresso
10.2024 - Current

Still In High School -

Raven Homeschool
Jannessa Holt