Experienced customer service with proven leadership abilities as a lead. resolving customer issues and implementing strategies to enhance service quality and customer satisfaction. Im skilled communication, problem solving, and conflict resolution.
Overview
7
7
years of professional experience
Work History
Teamlead/Manager
Boba Guru
West Valley City
07.2022 - Current
I train any new hires and supervise employees. I am the person in charge when I open or close. When customers need any help or have any concerns I'm always happy to help them. I was also in charge of getting money for the store and making sure we’re stocked up on items.
Retail Associate
Marshalls
West Valley City
09.2021 - 06.2022
I mostly did everything like cashier, sales floor, and backroom associate. I wanted to learn as much as possible in case I was needed in different departments.
Crew Member
Menchies
West Valley City
09.2019 - 01.2020
My job was to help out customers whenever they needed help or didn’t know how our system worked. I was mostly cashier, but I would occasionally help prep in the back and decorated cakes a few times.
Cashier/Customer Service manager (CSM), Department Manager, A Unloader, Stocker & A Fashion TeamLead at WalmartCashier/Customer Service manager (CSM), Department Manager, A Unloader, Stocker & A Fashion TeamLead at Walmart