Results-driven candidate with a strong background in documentation management and workflow enhancement. Committed to ensuring compliance and delivering exceptional customer service while optimizing operational processes.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Loan Operations scanning
Sturgis Bank & Trust
Sturgis, Michigan
06.2022 - Current
Scanned and managed documentation for property taxes, homeowner insurance, and auto insurance, ensuring accurate record-keeping and compliance.
Renewed homeowner insurance policies to maintain adequate coverage.
Sorted incoming mail into categories, including cancellations, reinstatements, commercial auto renewals, and bills, facilitating efficient processing and response.
Contributed to various projects that enhanced workflow processes.
Shelf Stocker
Meijer
Sturgis, Michigan
03.2022 - 06.2022
Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
Maintained cleanliness and organization of sales floor and storage areas.
Organized backroom storage areas to ensure efficient product retrieval.
Updated products with new pricing or temporary promotion signs to increase sales.
Assisted customers in locating products and answering inquiries.
Operations Manager/Senior Mortgage Loan Officer at First Equity Home Loan, Inc.Operations Manager/Senior Mortgage Loan Officer at First Equity Home Loan, Inc.