Janneth Ortiz
Chicago,Illinois
Summary
Expand my professional knowledge in various fields so that I can utilize my extensive experience while continuing to grow professionally.
Overview
19
19
years of professional experience
Work History
Health Center Team Lead
Access Evanston FHC
06.2022 - Current
- Collaborate with the Clinical Manager as the Clinical Health Center Team Lead to develop strategic planning for growth and improvement as a team.
- Developed strong working relationships with staff, fostering a positive work environment.
- I am a member of the Medical Assistant Advisory Board and participate in monthly meetings.
- I am a member of the Epic Medical Assistant & Front Desk Super User and participate in monthly meetings.
- I am a member of the Scholarship Committee and participate in meetings when required to do so.
- Serve as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to ACCESS values at all times.
- Collaborated with other department leads to streamline workflows, improve coordination and achieve ACESS goals collectively.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked different stations to provide optimal coverage and meet production goals.
- Generate schedules for all staff that includes medical assistant, front desk receptionists, phlebotomy, and lunch coverages.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- I am a member of the Willow Inventory Sub Committee and join their monthly meetings.
- Willow Inventory Administrator
- Perform Willow Inventory counts every 14 days.
- Initiated timely response to emails, voicemails and written correspondence.
- COVID-19 Injections Inventory Administrator
- Responsible for the weekly COVID-19 injections and Private Stock Injections inventory.
- Manage all clinical, office, and cafeteria stock and ordering supplies.
- Approach problems in a positive manner and identify practical solutions to the best of my abilities.
- Looked outside known experience to find solutions and produce results.
Medical Assistant
Access Northwest FHC
11.2019 - 06.2022
- Assist patient to exam room to take vitals such as blood pressure, temperature, pulse-ox, height, and weight.
- Performed phlebotomy and administered injections.
- Worked on COVID Clinic to help assist in administering COVID-19 injections.
- Performed PCR COVID Tests.
- Cleaned and stocked exam rooms.
- Referral Coordinator
- Fit Tests Coordinator
- Spanish Translator
- Ear Lavage
- Administrative
- Internal Medicine Medical Assistant (IM M.A.)
Medical Assistant
Advocate Medical Group Ridge Family
08.2016 - 08.2017
- Assist patient to exam room to take vitals such as blood pressure, temperature, pulse-ox, height, and weight.
- Performed phlebotomy and administered injections.
- Coumadin Teaching
- Diabetes Teaching
- Ear Lavage
- Clean and stock rooms.
- Administrative Responsibilities
- Referral Coordinator
- Medical Claims
- Medical Instrument Sterilizer
Medical Assistant
Access Genesis FHC (gap Jan.2010-Oct.2012)
02.2005 - 06.2014
- Assist patient to exam room to take vitals such as blood pressure, temperature, pulse-ox, height, and weight.
- Performed phlebotomy and administer injections.
- Diabetes Teaching
- Clean and stock exam rooms.
- Administrative Responsibilities
- Referral Coordinator
- Obstetrics Medical Assistant (OB M.A.)
- Pediatric Medical Assistant ( PEDS M.A.)
- Family Medicine Medical Assistant ( FP M.A.)
- Assisted in surgical procedures.
- Medical Instrument Sterilizer
Education
High School Diploma -
Niles West High School
Skokie06.2003
Associate of Applied Science - Medical Assisting
Robert Morris College
Chicago, United States12.2004
Skills
- Clinical Health Center Team Lead
- QPSS Coordinator
- Willow Inventory Administrator
- COVID Inventory Administrator
- MA Advisory Board Member
- Willow Inventory Sub Committee Member
- Epic MA & Front Desk Super User Member
- Scholarship Committee Member
- Record Documentation
- Bilingual Speaker
- Spanish Translator
- Preceptor
- Planning and coordination
- Critical Thinking
- Referral Coordinator
- Patient Customer Service
- Patient Focused Care
- CPR Certified
- FIT Test Coordinator
- Front Desk Receptionist Cross Trained
- Staff Support & Management
- Policy & Procedures
- Effective Communication Skills
- Phlebotomy
- Patient Scheduling
- Procedure Assistance
- Reliable Team Player
- Sterilization Techniques
- Specimen Collections and Processing
- Complex Problem Solving
References
Natalie Avalos RN, BSN
Phone: (847)873-9576 / Email: natalie.avalos@achn.net
Ana Romero Clinical Manager
Phone: (847)878-8060 / Email: ana.romero@achn.net
Dr Angela Papassavas Family Practice M.D.
Phone: (847)401-7253 / Email: apapassavas@yahoo.com
Dr Gagandeep Grover Internal Medicine M.D.
Phone: (312)723-1231 / Email: gagandeep.grover@achn.net
Timeline
Health Center Team Lead
Access Evanston FHC
06.2022 - Current
Medical Assistant
Access Northwest FHC
11.2019 - 06.2022
Medical Assistant
Advocate Medical Group Ridge Family
08.2016 - 08.2017
Medical Assistant
Access Genesis FHC (gap Jan.2010-Oct.2012)
02.2005 - 06.2014
High School Diploma -
Niles West High School
Associate of Applied Science - Medical Assisting
Robert Morris College