Jannet S Dela Cruz
Wahiawa,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
4018
4018
years of post-secondary education
Work History
Bartender/Restaurant Server
Doraku Sushi
Kapolei, Hawaii
10.2023 - Current
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
Bartender Shift Manager/Server/Office Administrator
Outback Steakhouse
Kapolei, Hawaii
07.2004 - 02.2024
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Assisted in resolving customer complaints promptly and professionally.
- Analyzed sales data to accurately forecast future demand for liquor orders.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
Bartender/Server
Outback Steakhouse
Big Island, HI
07.2000 - 07.2004
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender/server
Outback Steakhouse
Kahana Maui, Hawaii
07.1997 - 07.2000
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Attended regular training sessions to stay updated on new products or trends.
- Provided drink suggestions to customers based on their preferences.
Education
Maui Community College
Maui, HILahainaluna High School
Maui, HawaiiSkills
- Drink preparation
- Inventory management
- Alcohol safety protocols
- Customer complaint resolution
- Food service
- Strong multitasking
- Basic accounting
Timeline
Bartender/Restaurant Server
Doraku Sushi
10.2023 - Current
Bartender Shift Manager/Server/Office Administrator
Outback Steakhouse
07.2004 - 02.2024
Bartender/Server
Outback Steakhouse
07.2000 - 07.2004
Bartender/server
Outback Steakhouse
07.1997 - 07.2000
Maui Community College
Lahainaluna High School