Summary
Overview
Work History
Education
Administrativeskills
Languages
Timeline
Generic

Jannett Castilleja

Rowlett,TX

Summary

A organized reliable hardworking individual wanting to secure a position as a Bilingual Medical Biller/ Payment Poster professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail. Experienced with payment posting, ensuring accuracy in financial records. Utilizes knowledge of billing systems and reconciliation processes to maintain up-to-date accounts.

Overview

15
15
years of professional experience

Work History

Medical Biller/ Payment Poster

Fides Management Solutions
06.2019 - Current
  • Verify insurance of patients to determine eligibility.
  • Communicate with insurance providers to resolve denied claims and resubmitted
  • Manage appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • File and update patient information and medical records.
  • Ensure timely payments from insurance providers through submission of accurate and complete claims.
  • Collect payments and applied to patient accounts.
  • Accurately enter patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Prepare billing statements for patients
  • Review outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
  • Process month end reports

Medical Biller Payment Poster

Aprima RCM
09.2015 - 05.2019
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Filed and updated patient information and medical records.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Ensured timely payments from insurance providers
  • Collected payments and applied to patient accounts.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Processed month end reports
  • Posted all insurance payments via ERA and paper

Medical Billing Specialist

Cuddle Me Home Care
10.2014 - 09.2015
  • Ensured all claims were submitted
  • Posted and adjusted payments from insurance companies.
  • Located errors and promptly refiled rejected claims.
  • Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
  • Verified completeness and accuracy of all claims before submission
  • Created invoices and filed in proper patient charts
  • Processed weekly reports
  • Verified insurance eligibility
  • Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
  • Performed other clerical duties when needed

Office Cashier

Public Auto Sales
10.2009 - 12.2014
  • Entered invoices; entering, posting and reconciling batches, researched and resolved accounts payable or accounts receivable issues with customers or vendors
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Resolved customer disputes calmly and professionally, utilizing effective communication skills.
  • Maintained accurate cash drawer through diligent counting and organization of currency.
  • Expedited end-of-day closing procedures by conducting thorough reconciliations of cash drawer balances against transaction records promptly after shift completion.
  • Reduced wait times for customers by streamlining checkout processes and prioritizing tasks.
  • Developed strong working relationships with colleagues to promote a cohesive team environment that fostered collaboration.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Answered customer inquiries and clarified details regarding charges.
  • Operated cash register to record transactions accurately and efficiently.

Collections

Traditional Auto Sales
04.2014 - 09.2014
  • Handled cash process debit and credit card payments walk-in or over the telephone
  • Answered all phone calls transferred to proper department
  • Streamlined collections processes for increased efficiency and effectiveness in collecting outstanding debts.
  • Analyzed accounts receivable records to identify outstanding invoices, leading to improved collections efforts.
  • Improved collections rate by proactively identifying trends within outstanding accounts and developing targeted solutions.
  • Monitored outstanding invoices and performed collections duties.
  • Ensured timely collections by maintaining accurate customer contact information and diligently monitoring outstanding balances.
  • Managed past due collection calls
  • Reviewed collection reports to determine status of collections and amounts of outstanding balances.

Education

PCI Health Training Center
Richardson, TX
10.2014

Administrativeskills

  • Phone Skills
  • Collections
  • Charts/Filing
  • Insurance Verification
  • Microsoft Word
  • Microsoft Excel
  • Billing
  • HIPAA
  • Claims processing
  • Account follow-up
  • Account updating
  • Billing statement
  • Paperwork and documentation
  • Multitasking
  • Payment posting
  • ICD-10
  • Claims review
  • Patient account analysis
  • Medical claims submission

Languages

English
Spanish

Timeline

Medical Biller/ Payment Poster

Fides Management Solutions
06.2019 - Current

Medical Biller Payment Poster

Aprima RCM
09.2015 - 05.2019

Medical Billing Specialist

Cuddle Me Home Care
10.2014 - 09.2015

Collections

Traditional Auto Sales
04.2014 - 09.2014

Office Cashier

Public Auto Sales
10.2009 - 12.2014

PCI Health Training Center

Similar Profiles

CREATE PROFILE
Jannett Castilleja