Jannicolaas Herbold

• Collaborated with retailers, law enforcement, and an Organized Retail Crime (ORC) Detective in monthly intelligence-sharing meetings to identify trends, coordinate investigations, and reduce retail theft.
• Created and maintained the Southcenter “Most Wanted” BOLO (Be On the Lookout) program, improving awareness of repeat offenders and supporting successful theft prevention efforts.
• Delivered presentations during daily morning rallies, educating store associates on fitting room theft trends, concealment methods, and best practices for identifying suspicious activity.
• Built strong cross-functional partnerships with store leadership and sales teams to enhance loss prevention awareness, improve reporting, and support proactive asset protection initiatives.

• Conducted detailed surveillance to identify and prevent theft incidents.
• Collaborated with law enforcement to investigate retail crimes and recover stolen merchandise.
• Trained team members on loss prevention techniques and safety protocols.
• Analyzed data trends to improve inventory control and reduce shrinkage rates.

• Manage daily store operations, including opening and closing procedures, scheduling, and team training.

• Track and analyze sales performance, implementing strategies to meet and exceed sales targets.

• Lead a team of associates, fostering a collaborative environment to maximize productivity.

• Increased store revenue by 20% through targeted promotions and employee sales training.

• Oversaw daily operations, including cash handling, staff management, and compliance with regulatory standards.

• Reduced employee turnover by 15% by introducing new staff development and recognition programs.

• Strengthened customer relations through personalized service and resolving complex customer issues.

• Improved workflow by implementing more efficient scheduling and inventory management procedures.