Janos Kendall
Sultan,WA
Summary
Human Services professional skilled in program management, with a proven track record in overseeing center operations and enhancing team productivity. Proven ability to foster collaborative teamwork and develop strong community partnerships, while delivering compassionate care and support to vulnerable individuals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Community Resource Center Director
Take the Next Step
01.2008 - 12.2021
- Helped set organizational goals and objectives to guide and direct organization focus and achieve mission fulfillment.
- Led team of staff and volunteers, fostering a collaborative work environment, and creating innovative support methods that promoted client success.
- Assisted in the recruitment process, conducting interviews and onboarding new employees and volunteers.
- Developed strong community partnerships to support center programs and initiatives.
- Forged strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
- Reduced client wait times for services by optimizing appointment scheduling and follow-up processes.
- Streamlined case management processes, enabling more efficient client progress tracking and support.
- Continuously refined office procedures to adapt to new technologies or changes in organizational structures, ensuring maximum efficiency in daily operations.
- Provided administrative support as needed ensuring smooth functioning without any delays.
- Prepared reports for monthly board meetings, highlighting program statistics, significant achievements and areas requiring further attention.
- Oversaw organization's inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Assessed needs of each client and recommended appropriate services and resources.
- Advocated for clients' rights, navigating complex systems to secure necessary resources and benefits.
Education
Human Services
Western Washington University
Bellingham, WAAssociate of Arts - General Studies
Everett Community College
Everett, WAGED -
Edmonds Community College
Lynnwood, WASkills
- Program management
- Partnership development
- Compassionate communicator
- Coaching and guiding
- Collaborative teamwork
- Client support
- Strong Empathy
- Case management
- Client advocacy
- Conflict resolution
- Multitasking and organization
- Detailed approach
- Problem-solving abilities
- Accurate recordkeeping
- Effective time management
Certification
- Developing Capable Young People Facillitator Training -2008
Timeline
Community Resource Center Director
Take the Next Step
01.2007 - 12.2021
Human Services
Western Washington University
Associate of Arts - General Studies
Everett Community College
GED -
Edmonds Community College
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