Alexander Tipton
Aubrey’s Restaurant Group
Louisville,TN
12
years of professional experience
Strategic Operations Leader with 16 years of experience in high-volume environments. Developed and adjusted operational plans, aligned labor capacity with demand forecasts, and managed inventory to ensure continuous production. Strong analytical skills in scheduling and forecasting, with a track record of enhancing process efficiency and leading teams to achieve performance goals.
Work History
Front of House Manager
4 Years 1 Month- Develop and execute daily operational plans by aligning labor capacity and resources with forecasted demand to ensure consistent service output.
- Manage workforce planning and scheduling for 75–80 employees, optimizing labor utilization while maintaining performance standards.
- Monitor real-time operational conditions and adjust plans based on labor availability, demand variability, and supply constraints.
- Analyze performance data (volume trends, labor efficiency, throughput) using Excel and internal systems to drive data-informed decisions.
- Collaborate cross-functionally with leadership to identify bottlenecks and implement process improvements that enhance operational flow.
- Played a key role in improving operational performance and stabilizing an underperforming location.
- Improved workforce retention and productivity through structured performance management and accountability systems.
Restaurant Manager (Multiple Locations)
9 Years 2 Months- Led planning and execution of operations across multiple high-volume locations generating up to $6.2M in annual revenue.
- Managed teams of 10–120 employees, aligning staffing levels with demand forecasts to ensure efficient utilization of labor resources.
- Developed and maintained scheduling plans to balance capacity, demand, and cost control objectives.
- Oversaw inventory management processes, ensuring appropriate stock levels and product availability to support uninterrupted operations.
- Coordinated cross-departmental efforts to execute operational plans and resolve performance constraints.
- Contributed to operational turnaround initiatives by identifying inefficiencies and implementing process improvements.
- Trained and developed supervisors and managers to enhance execution, accountability, and operational discipline.
Sales Consultant & Service Advisor
1 Year- Coordinated service scheduling and workflow among customers, technicians, and operations to ensure timely work order completion.
- Balanced customer needs with technician availability to manage demand flow and service capacity effectively.
- Liaised across departments to resolve workflow constraints, ensuring operational continuity.
- Strengthened customer satisfaction while maintaining efficiency in a high-volume service environment.
Education
High School Diploma
Skills
Production Planning & Scheduling
Labor Management
Sales Forecasting
Inventory Control & Material Availability
Cross-functional coordination
Process optimization
Workforce Leadership & Development
Microsoft Excel
POS Systems
Scheduling Software
Operational Efficiency
Timeline
Front of House Manager
Bluetick Tavern
07.2022 - CurrentRead More
Restaurant Manager (Multiple Locations)
Aubrey’s Restaurant Group
06.2017 - CurrentRead More
Sales Consultant & Service Advisor
Airport Honda
01.2015 - 01.2016Read More
Maryville High School
High School Diploma
Read More
ADDITIONAL INFORMATION
- Advanced user of Microsoft Excel and workforce scheduling systems (HotSchedules)
- Experience managing operations in high-throughput, time-sensitive environments
- Strong analytical and problem-solving skills with a focus on efficiency and execution
- Proven ability to lead large teams and coordinate across multiple functions