Job Search Status
Open to workDesired start date: Flexible
Work Type
Part TimeLocation Preference
RemoteOn-SiteLocation: Minneapolis, MN
Open to relocation: No
Open To Work
Hi, I’m
Janáya Hines
Minneapolis,USA
Work Preference
Summary
A dedicated and motivated professional with a strong work ethic and a passion for helping others. Committed to continuous personal and professional growth, consistently striving to deliver high-quality results. Highly organized, adaptable, and capable of effectively resolving challenges in fast-paced environments. Recognized for a proactive approach, attention to detail, and a positive, collaborative attitude. Authorized to work in the U.S. for any employer.
Overview
6
years of professional experience
Work History
Einsteins BagelsBrooklyn Center, MN
Crew Member
01.2022 - 09.2023
Job overview
- Customer service and client relations
- Verbal communication and active listening
- Time management and multitasking
- Problem-solving and conflict resolution
- Cash handling and basic transactions
- Team collaboration and adaptability
IHOPBrooklyn Center, MN
Server/Waiter
03.2021 - 11.2021
Job overview
- Delivered exceptional customer service by actively listening to guest needs and ensuring satisfaction throughout their visit.
- Efficiently managed multiple tasks in a fast-paced environment, demonstrating strong organizational and time-management skills.
- Resolved customer concerns quickly and professionally, enhancing overall guest experience.
- Maintained high energy and focus during long shifts, showcasing reliability and dedication.
- Built strong interpersonal and communication skills while collaborating with team members to ensure smooth operations.
Papa Murphy'sRobbinsdale, MN
Crew Member
10.2020 - 04.2021
Job overview
- Took on key shift-leader responsibilities, demonstrating motivation, reliability, and strong work ethic.
- Provided excellent customer service by efficiently taking orders, preparing products, and ensuring a positive guest experience.
- Developed strong communication, patience, and problem-solving skills while supporting team operations.
- Assisted in training and guiding new team members, fostering collaboration and productivity.
- Thrived in a fast-paced environment, balancing multiple tasks while maintaining high standards of quality and professionalism.
Honey comb cleaning servicesMinneapolis-Saint Paul, MN
Cleaning Crew
01.2018 - 07.2020
Job overview
- Performed comprehensive residential cleaning, including dishes, laundry, and sanitizing bathrooms, bedrooms, and common areas.
- Maintained high standards of organization, attention to detail, and efficiency while completing tasks independently.
- Managed time effectively to ensure all cleaning responsibilities were completed thoroughly and on schedule.
- Developed strong reliability, accountability, and problem-solving skills through consistent, quality-focused work
Education
Augsburg CollegeMinneapolis, MN
Bachelor of Arts from Psychology
05.2027
University Overview
- Dean's List [Fall 2023]
- Dean's List [Spring 2024]
- Dean's List [Spring 2025]
- 3.4 GPA
Augsburg UniversityMinneapolis, MN
Bachelor of Science from Business Administration/Economics
05.2027
Skills
- Managed high-volume transactions and data entry using POS systems
- Assisted in team management strategies
- Multitasking and organization
- Executed time management strategies
- Customer service and client relations
- Verbal communication and active listening
Timeline
Crew Member
Einsteins Bagels
01.2022 - 09.2023
Server/Waiter
IHOP
03.2021 - 11.2021
Crew Member
Papa Murphy's
10.2020 - 04.2021
Cleaning Crew
Honey comb cleaning services
01.2018 - 07.2020
Augsburg College
Bachelor of Arts from Psychology
Augsburg University
Bachelor of Science from Business Administration/Economics