Janylson Monteiro
Brockton,USA
Summary
Dynamic and dependable, with a proven track record at Goldfish Swim School, enhancing swimmer safety and satisfaction. Excelled in CPR and conflict resolution, significantly improving pool safety protocols. Demonstrated strong leadership and adaptability, tailoring instruction to diverse student needs, and fostering a positive learning environment.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in sales associate role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Macys Department Store
Braintree, MA
11.2025 - Current
- Enhanced customer experience through personalized service and product knowledge.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Processed transactions efficiently using POS systems, maintaining accuracy in cash handling.
- Collaborated with team members to execute visual merchandising strategies that increased product visibility.
- Managed efficient cash register operations.
Lifeguard
Goldfish Swim School
Rockland, MA
02.2024 - Current
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Swim Instructor
Goldfish Swim School
Rockland, MA
01.2024 - Current
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Took notes strengths and weaknesses of each child in class to track progress.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Taught daily swim instruction to students varying in ages and skill levels.
- Prepared equipment before each class and stored items promptly after classes.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Collaborated with parents to discuss student development and address concerns.
Education
High School -
Newton South High School
Newton, MA06.2024
Skills
- Cpr certified
- First aid
- Creative thinking
- Skills assessment
- Parent communication
- Conflict resolution
- Team bonding
- Student and class monitoring
- Adaptability and dependability
- Group instruction
- Strong leadership
- Effective communication
- Customer service
- Time management
- Cleanliness maintenance
- Strong communicator
- Patience and empathy
- Retail store operations
- Sales development
- Problem-solving skills
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Sales Associate
Macys Department Store
11.2025 - Current
Lifeguard
Goldfish Swim School
02.2024 - Current
Swim Instructor
Goldfish Swim School
01.2024 - Current
High School -
Newton South High School