Janzen Digby
Odessa,TX
Summary
Approached each day and unique challenges with enthusiasm, patience and humor. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Golf Associate position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Counter Salesperson
Sims Plastics
04.2021 - 01.2024
- Increased customer satisfaction by providing personalized service and product recommendations.
- Managed inventory levels, conducting regular stock checks and placing orders as needed.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Streamlined the checkout process for customers, ensuring accurate transactions and prompt service.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Golf Cart Attendant/Sales Associate
Ratliff Ranch Golf Links
05.2019 - 03.2021
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
- Provided vital support during emergencies, responding quickly to incidents involving golfers or staff members alike.
- Expedited golfer check-in process by accurately handling payments and distributing necessary equipment.
- Facilitated strong communication between departments, relaying important information as needed.
- Monitored pace of play, turf repairs and tee times for players.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
No Degree - Business
Odessa College
Odessa, TX05.2014
High School Diploma -
Permian High School
Odessa, TX05.2012
Skills
- Upselling strategies
- Quick Learner
- Goal-oriented mindset
- Product Demonstration
- Payment Processing
- Store Organization
- Product Knowledge
- Customer Assistance
- Loss Prevention
- Self Motivation
- Excellent Written and Verbal Communication
- Building Customer Loyalty
Timeline
Counter Salesperson
Sims Plastics
04.2021 - 01.2024
Golf Cart Attendant/Sales Associate
Ratliff Ranch Golf Links
05.2019 - 03.2021
No Degree - Business
Odessa College
High School Diploma -
Permian High School