Jap Dexson G De Torres
Harper Woods Drive,MI
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team Member position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Team Member
45630 N Gratiot Ave, Macomb MI 48042
07.2024 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified merchandise for proper prices and labels.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Improved customer satisfaction by quickly helping each person find desired items.
- Reduced wait times for customers by implementing more efficient checkout process.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
- Conducted product demonstrations, enhancing customer engagement and interest.
- Streamlined workflow for increased efficiency, introducing digital tool for task management.
- Enhanced store security measures, reducing incidents of theft and loss.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Additionally, I have experienced a scale of meat like oz and I have experience cleaning the window and changing the trash.
Education
High School Diploma -
Grosse Pointe North High School
Grosse Pointe Woods, MI06.2024
Skills
Customer Service
Positive Attitude
Teamwork and Collaboration
Problem-Solving
Collaboration and Teamwork
Cleaning
Safety understanding
Organizing Work Stations
Product Knowledge
Training and mentoring
Parts Labeling
Active Listening
Task Prioritization
Issue Research
Certification
- Marketplaces: Investing Basics- Area of certification training Investments, Financial Markets, Trading.
- Minding Your Money: Skills For Life - Area of certification training Personal Finance,Money Management, Financial Literacy.
- Academy Certificates
Art,Travelling,Sing,Dancing,Cooking,Reading
I have diverse interests and experience with dance, performing in school events, and musical plays. Singing is another talent I've showcased in school productions. Additionally, I find joy in cooking and trying new recipes in the comfort of my home. I enjoy my professional interest in reading text, which makes me happy to help people. This is everything about me, and it makes me happy to use my skills and help more people in my life journey.
Timeline
Team Member
07.2024 - 10.2024
High School Diploma -
Grosse Pointe North High School